Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Simpson

Granbury,TX

Summary

Driven by a results-focused approach, I leveraged my expertise in Quality Assurance and exceptional Customer Relations at Equibrand to enhance operational efficiency and meet business objectives. My proactive involvement in adopting a digital WMS and addressing client needs at ShipBob showcases my ability to drive significant improvements and foster strong client partnerships. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

8
8
years of professional experience

Work History

Onsite Support Specialist

ShipBob
06.2023 - Current
  • Interpreted clients' needs and introduced solutions to fit their specific requests
  • Attended training programs to deepen professional skillset and assisted in training fellow team members on existing and new training programs.
  • Followed all policies and procedures to deliver quality work.
  • Stepped outside of my role when it was required to deliver on a results to one of our merchants

Quality Assurance and Distribution Manager

Equibrand
11.2016 - 06.2023
  • Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
  • Documented safety action plans, quality initiatives and team performance into computer system.
  • Divided and categorized manufactured goods necessary to fulfill specific orders from our clients
  • Improved operational efficiency by partnering with the company's senior leadership to adopt a digital WMS, whereas this warehouse was on a "paper system" prior to me filling this position

Education

Associate of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
01.2023

Skills

  • Root Cause Analysis
  • Customer Relations
  • Emergency Response
  • Supply Management
  • Quality Assurance
  • Resource Allocation

Timeline

Onsite Support Specialist

ShipBob
06.2023 - Current

Quality Assurance and Distribution Manager

Equibrand
11.2016 - 06.2023

Associate of Science - Business Administration

Southern New Hampshire University
Bobbie Simpson