Bobbie Vanwinkle
Evans,Georgia
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Applebee's Neighborhood Grill & Bar
11.2023 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.jkkl m
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Google IT Support Professional Certificate - troubleshooting, customer support, networking, operating systems, systems administration, security
Merit America
10.2024
High School Diploma -
Lakeside High School
Evans, Georgia05.2024
Skills
- Technical Support & Troubleshooting
- Ticketing System
- User Training & Support
- Operating Systems Installation
- Software Installation & Configuration
- Customer Service
- Windows
- Linux
- Domain Name System (DNS)
- Networking
- System Administration
- Time Management
- Critical Thinking
- Creative Problem Solving
- Collaborative Thinking
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
Personal Information
Work Permit: Authorized to work in the US for any employer
Additionalskilldevelopment
- Completed hands-on coursework covering Microsoft 365
- Windows 10
- Spiceworks ticketing system
- Fundamental cloud concepts
Timeline
Host
Applebee's Neighborhood Grill & Bar
11.2023 - Current
High School Diploma -
Lakeside High School
Google IT Support Professional Certificate - troubleshooting, customer support, networking, operating systems, systems administration, security
Merit America
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