Bobbie Williams
Milwaukee,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Ascension Medical Group
07.2021 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
VSM Lead
Ascension
10.2020 - 07.2021
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced efficiency in the charge entry process by streamlining workflows and implementing best practices.
- Contributed to team productivity by consistently meeting or exceeding daily targets for charge entry volume and accuracy.
- Ensure patients and staffs safety by providing compassionate care and promptly addressing needs during monitoring.
HUC/PCA
Ascension St. Joseph Labor And Delivery
08.2017 - 10.2020
- Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.
- Streamlined communication between nurses, doctors, and patients for better treatment outcomes.
- Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Conducted thorough pre-screening evaluations for incoming patients, ensuring accurate data collection for optimal treatment decisions.
- Improved team efficiency by effectively collaborating with medical professionals during high-pressure situations, ensuring seamless patient care.
- Cultivated strong relationships with colleagues across departments to foster a collaborative working environment conducive to efficient patient care delivery.
Education
Certified Medical Assistant
Protrain Education/Ascension CMA Program
Milwaukee, WI06.2021
No Degree - Certified Nursing Assistant
Penn Valley Community College
Kansas City, MO04.2007
High School Diploma -
Seton Center Alternative High School
Kansas City, MO05.2000
Skills
- Medical Terminology
- Electronic Health Records
- Data Entry
- Phlebotomy
- Direct Patient Care
- OB/GYN Procedures
- Patient-Focused Care
- Team Leadership
- Customer Service
- Staff Training
- Shift Scheduling
Timeline
Certified Medical Assistant
Ascension Medical Group
07.2021 - Current
VSM Lead
Ascension
10.2020 - 07.2021
HUC/PCA
Ascension St. Joseph Labor And Delivery
08.2017 - 10.2020
Certified Medical Assistant
Protrain Education/Ascension CMA Program
No Degree - Certified Nursing Assistant
Penn Valley Community College
High School Diploma -
Seton Center Alternative High School
Similar Profiles
Angela KernAngela Kern
Medical Assistant at Henry Ford Health, Ascension Medical Group, PSI, Genesys Integrated Group Practice, Drs Karr and KarrMedical Assistant at Henry Ford Health, Ascension Medical Group, PSI, Genesys Integrated Group Practice, Drs Karr and Karr
Reginald Adams DOReginald Adams DO
Associate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical CenterAssociate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical Center
Tiffany JohnsonTiffany Johnson
Senior Medical Assistant at Ascension Medical GroupSenior Medical Assistant at Ascension Medical Group
Jennifer RolandJennifer Roland
Collections Representative/Customer Service Representative at Ascension Medical GroupCollections Representative/Customer Service Representative at Ascension Medical Group
Maia NovotnakMaia Novotnak
Delivery Driver/Warehouse (Contract) at VehoDelivery Driver/Warehouse (Contract) at Veho