Bobbie Marie Adocchio
Holbrook,NY
Summary
Multi-line Claims Supervisor dedicated to quality investigation, adjustment and supervision of diverse cases. Blends strategic planning and leadership strengths to establish top-performing claims departments. Trains and mentors staff, optimizing compliance with policies, procedures and applicable laws.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Claim Supervisor
GEICO, Government Employees Insurance
07.1982 - 10.2023
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Optimized case management with establishment of best practices.
- Built talented teams of claims administrators dedicated to timely and compliant resolutions.
Education
Bachelor of Science - Business Administration And Management
SUNY Old Westbury
Old Westbury, NYSkills
- Team Motivation
- Claims Analysis
- Performance Monitoring
- Procedure Implementation
- Claims Auditing
- Quality Assurance
- Expense Control
- Customer Expectations Management
- Claims Investigation and Research
- Work Planning
- Compliance Assessment
- Willing to Learn
- Strategy Development
- Staff Recruitment and Hiring
- Goal Setting
- Data Analysis
- Decision-Making
- Relationship Building
- Business Relationship Management
- Critical Thinking
- Customer Service
- Prioritizing and Planning
Certification
- New York State Licensed Independent Adjuster For Auto Damage and Theft Appraisals. Expiration Date Dec. 31st 2018.
Timeline
Claim Supervisor
GEICO, Government Employees Insurance
07.1982 - 10.2023
Bachelor of Science - Business Administration And Management
SUNY Old Westbury
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