Bobby Allen
Chattanooga,TN
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
14
14
years of professional experience
Work History
Store Manager
Mattress Firm
Dalton, GA
12.2016 - 12.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Fleet Manager
USXpress, Inc.
Chattanooga, TN
08.2014 - 09.2016
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Maintained accurate driver information for delivery scheduling.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Educational Advisor
ITT Technical Instittute
Chattanooga, TN
06.2008 - 05.2014
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Coordinated follow up and student outreach to monitor academic progress for at-risk students.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Maintained student database and electronic records for each student contact.
- Educated students on course selection to align with career goals.
- Discussed student success strategies and development of study skills.
Education
Associate of Science - Criminal Justice
Miller Motte Technical Institute
Chattanooga, TNAssociate of Science - Computer Science And Programming
Electronic Computer Programming College
Chattanooga, TNBachelor of Science - Organizational Leadership
Bethel University
Mckenzie, TN05.2014
Skills
- Customer Service
- Staff Management
- Staff Training
- Merchandising Operations
- Merchandising Strategies
- Goals and Performance
- Sales Expertise
- Visual Merchandising
- Inventory Management
- Store Opening and Closing Procedures
- Recruiting and Hiring
- Verbal and Written Communication
Timeline
Store Manager
Mattress Firm
12.2016 - 12.2022
Fleet Manager
USXpress, Inc.
08.2014 - 09.2016
Educational Advisor
ITT Technical Instittute
06.2008 - 05.2014
Associate of Science - Criminal Justice
Miller Motte Technical Institute
Associate of Science - Computer Science And Programming
Electronic Computer Programming College
Bachelor of Science - Organizational Leadership
Bethel University
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