Bobby Chauvin
Colorado Springs,CO
Summary
Accomplished Regional Sales Manager and Operations Manager with a proven track record at Orkin Pest Control, adept in market and competitive analysis and staff management. Excelled in fostering team unity, driving revenue growth, and developing strategic partnerships. Demonstrates consultative selling and relationship building, ensuring significant market penetration and operational excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Orkin Pest Control
Denver, CO
07.2018 - Current
- Created promotional campaigns to increase sales in the region.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Resolved customer inquiries promptly as well as escalated issues when necessary.
- Supervised sales strategy, training, team structure, and communication of regional sales program.
- Resolved customer complaints regarding sales and service.
- Cultivated an environment that fostered teamwork among regional sales staff members.
- Developed and managed regional sales program and market operations.
Operations Manager
Orkin Pest Control
Denver, CO
09.2017 - 07.2019
- Developed key performance indicators to measure effectiveness of operational processes.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
Operations Manager
Terminix Pest Control
Colorado Springs, Colorado
01.1999 - 09.2017
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Addressed customer concerns with suitable solutions.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Managed scheduling, training and inventory control.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Some College (No Degree) - Criminal Justice
Boise State University
Boise, IDSkills
- Market and competitive analysis
- Consultative and relationship selling
- Territory and account management
- Sales channel management
- Business development and planning
- Distribution channel management
- Staff management
- Sales coaching
- Business development
- Relationship selling
- Team recruitment
- Partnership development
- Revenue generation
Affiliations
- Volunteer Ice Fishing Guide for Wounded Warriors Program
- Outdoors Enthusiast
- Former High School and Little League Baseball Coach
Accomplishments
- 1 time Presidents Club Winner in 2023 for Orkin Pest Control
- 3 time Award of Excellence Winner at Terminix Pest Control
- Former Board Member of Colorado Pest Control Association
Certification
- Colorado Pest Control license in the following categories
- Residential/Commerical
- Outdoor Vertebrate
- Wood Destroying Organisms
Timeline
Regional Sales Manager
Orkin Pest Control
07.2018 - Current
Operations Manager
Orkin Pest Control
09.2017 - 07.2019
Operations Manager
Terminix Pest Control
01.1999 - 09.2017
- Colorado Pest Control license in the following categories
- Residential/Commerical
- Outdoor Vertebrate
- Wood Destroying Organisms
Some College (No Degree) - Criminal Justice
Boise State University
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