Adept in analytical skills and special events planning. Excelled in boosting overall attendance, leveraging direct sales and coaching to enhance team performance and event operations. Proven leadership in managing gameday operations and staff training showcases a blend of strategic vision and interpersonal excellence.
Overview
8
8
years of professional experience
Work History
Ticket Office Graduate Assistant
Kent State University Athletic Department
Kent
08.2024 - Current
Directly oversee gameday operations (sales windows, will-call entrance, student entrance, and main ticketing entrances), process season ticket renewals, and co-develop group sales strategies for eight ticketed Division I programs across four operational venues. -
Responsible for hiring, training, and scheduling a gameday staff of 35+ students.
Assisted in raising attendance for football by 10%, men’s basketball by 40%, women’s basketball by 55%, and five additional programs since the fall of 2024.
Developed skills in the Paciolan ticketing system and enhanced abilities on the Microsoft properties through data analysis, collection, and organizing over a decade’s worth of ticketing information.
Coach, Team Manager, Facility Staff
Strikeforce Baseball, LLC
Hudson
03.2017 - Current
Organized and implemented training sessions, drills, and exercises to improve technique, agility, and strength for youth baseball players.
Instructed players on proper techniques, strategies, rules, and regulations of the sport.
Mentored team members to build confidence, and foster a supportive environment.
Encouraged players with positive reinforcement during gameplay or practice sessions.
Participated actively in recruitment activities, such as scouting events and tryouts.
Implemented team practice, meeting, and game schedules, and communicated important information to players, staff, and families.
I worked closely in the training facility and assisted with baseball camps during the off-season.
Assistant Tournament Director
Team Sports Tournaments
Hudson
02.2018 - 08.2023
Lead Operations Manager for the extensive summer tournament schedule. Managed registrations weekly for 70+ baseball teams, levels 9U-18U, from Ohio, the Midwest, the East Coast, and Canada.
Sourced multiple baseball facilities throughout ten counties in NE Ohio, accommodating tournament logistics needs. My duties included insurance certifications, facility contract negotiations, budgeting, and fees.
Conducted consistent communications and held pre-tournament meetings weekly with management, staff, coaches, and umpires.
Coordinated times and field locations for more than 30 umpires with the chief umpire.
Supervised on-site activities as needed, such as safety and promotional gear sales, and field maintenance.
Presented trophies, medals, and awards at the tournament championship ceremonies.
Posted team results for brackets and standings to online platforms.
Analyzed data from past tournaments to identify areas for event improvement.
Collaborated during the off-season with management on the upcoming operations schedules, promotions, and methods for new company growth.
Education
Master of Arts - Sports Administration
Kent State University
Kent, OH
05-2026
Bachelor of Science - Education And Sports Industry
The Ohio State University
Columbus, OH
05-2024
Associate of Arts - Sports Management
The Ohio State University
Columbus, OH
12-2022
Skills
Analytical skills
Special events planning
Direct sales
Coaching
References
References available upon request.
Timeline
Ticket Office Graduate Assistant
Kent State University Athletic Department
08.2024 - Current
Assistant Tournament Director
Team Sports Tournaments
02.2018 - 08.2023
Coach, Team Manager, Facility Staff
Strikeforce Baseball, LLC
03.2017 - Current
Master of Arts - Sports Administration
Kent State University
Bachelor of Science - Education And Sports Industry
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