Bobby Hannah

• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Recommended complementary purchases to customers, increasing revenue.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

Monitors and maximizes operational performance. Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met. Initiates corrective action as necessary.

- Develops, implements and maximizes divisional store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. Assists in developing advertising schedules.

- Keeps abreast of current industry/market trends for assigned departments, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices.

- Reviews merchandise stock structure for all Army and Air Force Exchange locations. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with BX merchandise standards and store operating objectives. Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc.

- Ensures maximum utilization of vendor assets to achieve store requirements and objectives.

- Monitors and ensures effective replenishment method for assigned departments.

- Coordinates product knowledge and job skills training for department managers and sales associates.

- Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc. Operates as an integral part of the AAFES complex management staff, including providing supervisory oversight to store operations as assigned.

- Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with BX and regional merchandising and operating staff regarding business strategies and programs.

-Monitors and improve processes to manufacture liquid explosives. Validates product quality meet’s requirements and provides continuous process improvements.

-Eagerly trained 6 Associates in performing the manufacturing processes. Inspected the product to ensure it meets specifications and drawing requirements.

-Maintains product quality and implements continuous process improvements. Analyzes quality problems and makes recommendations for corrective actions and takes necessary steps to implement those corrective actions.

-Maintains equipment, tools and workstations. Monitors equipment indicators to ensure correct operation. Verifies that all preventative maintenance has been performed on equipment and facilities. Inspected tools for correct operation and serviceability.