Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Bobby Henderson

Las Vegas,NV

Summary

To engage in a career that will allow for progress in terms of skills/expertise, socioeconomic development, and innovation through exposure to new ideas for personal/professional growth, as well as growth of the company.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Housekeeper

Spring Valley Hospital
Las Vegas, NV
07.2023 - Current
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Delivery Driver

Fed Ex Ground
Las Vegas, NV
05.2023 - 12.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

FT On Road Supervisor

UPS
Las Vegas
09.2021 - 11.2022
  • Evaluated routes for efficiency and cost savings opportunities.
  • Coached drivers on proper techniques for loading and unloading cargo safely.
  • Tracked driver behavior, timekeeping and attendance.
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Developed work plans and schedules for crew members; monitored progress to ensure timely completion of tasks.
  • Inspected roads to identify deficiencies and potential hazards; coordinated with other departments to ensure proper repairs were made.
  • Ensured the safe and efficient operation of roadways by supervising crews in all aspects of maintenance activities.
  • Investigated customer complaints related to roadways; provided appropriate solutions or referred them to higher management as needed.
  • Reviewed accident reports and implemented changes to reduce risk of future incidents.
  • Monitored driver performance and provided guidance on safety measures.
  • Ensured compliance with all applicable federal, state, and local laws and regulations related to safe driving practices.

Guest Room Attendant

MGM Casino
Las Vegas, NV
12.2017 - 09.2021
  • Greeted guests upon arrival and provided assistance with luggage.
  • Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
  • Provided information to guests about hotel services, facilities and local attractions.
  • Addressed guest complaints promptly and professionally.
  • Inspected all assigned areas for cleanliness, safety hazards, damages or maintenance issues.
  • Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
  • Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
  • Maintained a professional appearance while on duty by adhering to uniform standards.

Operation Coordinator

Airport Terminal Services
Las Vegas
07.2013 - 11.2014
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Driver

Salvation Army
09.2009 - 04.2011

Medical Records

Forte Family Practice
Las Vegas
09.2008 - 09.2009
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer service/Snack Bar Attn.

Silver Nugget Gaming
Las Vegas
08.2007 - 12.2008

Crew Member

McDonald's
12.2005 - 06.2007

Dining Room Manager

Camp Ponderosa Ranch
Heber-Overgaard, AZ
04.2004 - 08.2004
  • Supervised the staff to ensure proper service standards were met.
  • Trained new employees on customer service, safety protocols, and restaurant policies.
  • Monitored food quality and presentation to ensure adherence to company standards.
  • Oversaw daily operations of the dining room including seating arrangements, menu changes, and special requests from customers.

Education

High School Diploma -

Eldorado High School
Las Vegas, NV
06-2007

Certificate of Completion in Culinary Arts I -

High School Eldorado High School
01.2007

Skills

  • Teamwork
  • Quality Assurance
  • Customer service-focused
  • Exceptional time management
  • Focused and detail-oriented
  • Hardworking

Certification

driver's license

Languages

English
Professional

References

References available upon request.

Timeline

Housekeeper

Spring Valley Hospital
07.2023 - Current

Delivery Driver

Fed Ex Ground
05.2023 - 12.2024

FT On Road Supervisor

UPS
09.2021 - 11.2022

Guest Room Attendant

MGM Casino
12.2017 - 09.2021

Operation Coordinator

Airport Terminal Services
07.2013 - 11.2014

Driver

Salvation Army
09.2009 - 04.2011

Medical Records

Forte Family Practice
09.2008 - 09.2009

Customer service/Snack Bar Attn.

Silver Nugget Gaming
08.2007 - 12.2008

Crew Member

McDonald's
12.2005 - 06.2007

Dining Room Manager

Camp Ponderosa Ranch
04.2004 - 08.2004

High School Diploma -

Eldorado High School

Certificate of Completion in Culinary Arts I -

High School Eldorado High School

Similar Profiles

CREATE PROFILE
Bobby Henderson