Bobby Jackson

• Provided strong leadership to enhance team productivity and morale.
• Implemented and developed operational standards, policies and procedures.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

• Led Solution Delivery team responsible for delivery of server Infrastructure consisting of deployment of Windows, Linux and database servers for projects that supported internal Federal businesses and customers
• Maintained energy and enthusiasm in fast-paced environment.
• Collaborated with IT technical teams to meet demands to address End of Life infrastructure
• Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
• Coordinated ongoing technical training and personal development classes for team members.

• Led team responsible for new Database solutions and provisioning as well as database upgrade projects for Dell's internal customers and businesses. Implemented standard Database solutions on various supported DB technology (Oracle, SQL, MongoDB, PostgresSql)
• Communicated with IT leadership team to maximize development efficiencies and resolve technology issues as part of Database support and provisioning.
• Worked closely with IT management teams to plan, develop, coordinate and execute technical strategies and Digital transformation aligned to Dell IT's vision, mission and purpose.
• Partnered with IT teams to implement DB Automation to modernize database deployment and day 2 operations.
• Delivered feedback to decision-makers regarding employee performance and training needs.

• Led Solution Delivery team responsible for delivery of server Infrastructure consisting of deployment of Windows, Linux and database servers for projects that supported internal businesses and customers
• Maintained energy and enthusiasm in fast-paced environment.
• Collaborated with IT technical teams to meet demands to address End of Life infrastructure
• Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
• Coordinated ongoing technical training and personal development classes for team members.

• Led Solution Delivery team responsible for delivery of server Infrastructure consisting of deployment of Windows, Linux and database servers for projects that supported internal businesses and customers
• Maintained energy and enthusiasm in fast-paced environment.
• Collaborated with IT technical teams to meet demands to address end of life servers and vulnerability remediation
• Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
• Coordinated ongoing technical training and personal development classes for staff members.

• Senior member of Enterprise Application Hosting team. Primarily responsible for day to day support, ticket resolution, server modifications and new server builds required for implementation of new solutions.
• Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
• Made recommendations regarding information technology infrastructure overhauls.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.

Senior member of Wintel Server Architecture and Engineering team. Responsible for design and engineering of new server platform solutions and testing of new hardware and software for server platform. Provided 3rd level support for server platform.

Primary responsibilities:

• File services evaluation/testing/design and implementation
  Storage management and backup applications design
  File replication support and design
  Certification of new server software and utilities
  Anti virus testing and design,
  Setup and support for server test lab in MA.
  Creation and publication of technical documentation to support server platform
  Security and Microsoft vulnerability assessments for server platform
  3rd level support for server platform solutions
  QA testing of product patches and upgrades

Key Accomplishments:

• Lead Technical engineer for design and implementation of Cisco File caching solution for File & Print services as part of file server consolidation initiative and tape backup risk and cost reduction initiatives.
• Lead Technical engineer for design and implementation of Enterprise Anti virus deployment of Symantec Anti virus 10 supporting 200,000+ desktops and 8000+ servers
• Lead Technical engineer for design and implementation of Enterprise file replication and synchronization solution using NSI Doubletake for mission critical applications and centralized backup

Senior member of Client Server Engineering team.

Responsible for design and engineering of new server platform solutions and testing of new hardware and software for server platform. Provided 3rd level support for server platform both Windows and Netware.

Primary responsibilities included File services evaluation/testing/design and implementation, Storage management and backup applications design, file replication support and design, certification of new server utilities, certification of new server hardware. Lab manager responsible for setup, support of lab environment supporting Client/Server and Email teams

• Key Accomplishments
  Lead engineer for Netware migration and consolidation to Windows 2000 File servers.
  Assisted engineering, design, and implementation of Netware 5.1
  Primary support for Online Banking environment (40 + servers)
  Lead engineer for Network backup design, support