Bobby Lee
Stockton,CA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Sales Representative
Ashley Furniture Homestore
Stockton, CA, CA
2023.09 - Current
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Reset store displays for special events and seasonal merchandise changes.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Coordinated with other departments to ensure timely delivery of orders.
- Produced sales documents, finalized deals and filed records.
- Greeted and assisted customers to foster positive experiences.
Jewelery Sales
D'Oro Jewelery
Stockton, CA
2020.10 - 2022.08
- Advised customers on different types of gold and gemstones available for purchase.
- Marked prices on merchandise tags accurately prior to displaying them for sale.
- Keep booking of payments collected
- Maintained accurate records of customer payments and account status.
- Negotiated payment arrangements with delinquent customers.
- Reviewed accounts and identified overdue payments.
Prep and Receive/Brand Ambassador
Amazon
Stockton, CA
2018.10 - 2020.02
- Utilizing hand tools such as scissors, knives, tape guns. to prepare packages for shipping.
- Prepared shipping labels for packages using appropriate labeling systems.
- Assessed the performance of each new hire throughout their onboarding process, providing feedback when necessary.
- Monitored progress of each individual trainee during the onboarding period to ensure they are meeting expectations.
- Provided guidance on job-related issues to new hires during their first weeks with the organization.
- Mentored and coached newly hired employees in their roles and responsibilities.
- Conducted follow-up sessions to ensure that new hires were properly assimilating into the workplace environment.
Apple Product Restoration
Apple Distribution Center
Elk Grove, California
2018.06 - 2018.10
- Performed usability testing prior to releasing a new version of the application or feature set.
- Established criteria for release readiness by assessing risk factors associated with each feature set.
- Restore Apple product to factory reset.
Education
High School Diploma -
Adult Education School
Stockton, CA2018-09
Skills
- Excellent Communication
- Problem-Solving
- Team building
- Multitasking
- Problem-solving abilities
- Negotiation
- Self Motivation
- Goal Setting
Timeline
Sales Representative
Ashley Furniture Homestore
2023.09 - Current
Jewelery Sales
D'Oro Jewelery
2020.10 - 2022.08
Prep and Receive/Brand Ambassador
Amazon
2018.10 - 2020.02
Apple Product Restoration
Apple Distribution Center
2018.06 - 2018.10
High School Diploma -
Adult Education School