Bobby Lee Davis J.R
Summary
Recent graduate with a strong academic record, achieving a 3.5 GPA while balancing full-time work. Background includes customer service, operations management, and utility protection, with a focus on compliance and safety. Proven ability to exceed performance targets and a commitment to public safety through volunteer emergency response experience. Prepared to leverage skills in a Customs and Border Protection Officer role to enhance national security and operational efficiency.
Overview
8
8
years of professional experience
Work History
Utility Locator
United States Infrastructure Corporation
10.2021 - 09.2024
- Works over 50 hours per week, including mandatory and voluntary weekend work.
- Expertly protects critical underground infrastructure using cutting-edge locating technology and detailed documentation, ensuring public safety and preventing disruptions.
- Proficient in analyzing complex blueprints and maps to precisely identify and safeguard underground utilities, contributing to community security and service continuity.
- Maintained a flawless, damage-free record for three years, demonstrating exceptional accuracy and unwavering diligence in safeguarding critical underground utilities.
Field Technician
Entrust Solutions Group
09.2024 - 04.2025
- Collected data from utility poles across various parts of the United States to aid in the design of new utility routes.
- Contributed to the successful completion of projects ahead of schedule, completing at least two projects per month.
Operations Manager
Courtesy Transport LLC (Amazon)
01.2020 - 12.2020
- Enhanced delivery completion rates by 25% through active team engagement and hands-on support.
- Dedicated over 40 hours weekly to ensure optimal operational performance.
Assistant Manager
K-Mack Enterprises (Taco Bell)
03.2020 - 12.2020
- Oversaw operations as assistant general manager, dedicating over 40 hours weekly across two store locations.
- Implemented and enforced food handling and safety protocols, achieving B+ average in audit scores.
Assistant General Manager
Southern Multi Foods (Taco Bell)
08.2018 - 06.2020
- Maintained full-time student status at Wiley College, achieving a 3.5 GPA while managing store operations.
- Worked over 40 hours weekly, overseeing store functions in absence of General Manager.
- Assisted with truck orders and provided clear direction to crew members for effective operations.
- Promoted from crew member to assistant manager by delivering exceptional customer service.
Takeout Specialist
Chipotle Mexican Grill Inc.
05.2017 - 05.2018
- Worked over 40 hours per week.
- Transitioned to a Takeout Specialist, promoting and setting up catering orders.
- Increased catering order sales by 15% through proactive customer engagement and promotional efforts.
Education
Bachelor of Arts - Criminal Justice Administration
Wiley College
Marshall, TX05-2025
Skills
- Compliance
- Operations Management
- Team Leadership
- Emergency Response
- Customer Service
- Safety Protocols
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Adaptability
- Communication
Volunteer Experience
Oklahoma County REACT Team #2620, Volunteer Member, 08/11/25, Current, Participate in emergency response and community support activities, contributing to public safety and well-being.
Timeline
Field Technician
Entrust Solutions Group
09.2024 - 04.2025
Utility Locator
United States Infrastructure Corporation
10.2021 - 09.2024
Assistant Manager
K-Mack Enterprises (Taco Bell)
03.2020 - 12.2020
Operations Manager
Courtesy Transport LLC (Amazon)
01.2020 - 12.2020
Assistant General Manager
Southern Multi Foods (Taco Bell)
08.2018 - 06.2020
Takeout Specialist
Chipotle Mexican Grill Inc.
05.2017 - 05.2018
Bachelor of Arts - Criminal Justice Administration
Wiley College