Family
Bobby Norton
LINCOLN
Work Preference
Summary
Dynamic Maintenance Manager with proven success at FCC Environmental, enhancing employee performance and resource allocation. Expert in preventive maintenance and team leadership, I foster positive customer relations and drive operational excellence. Recognized for improving staffing efficiency and implementing effective training programs, ensuring high standards of safety and service quality.
Overview
25
25
years of professional experience
Work History
Maintenance Manager
FCC Environmental
08.2022 - 02.2026
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised employee performance, preventive maintenance, and safety.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Collaborated with other departments to verify completion of maintenance tasks.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintenance Supervisor
Republic Services
10.2020 - 07.2022
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised 24 employees and scheduled shifts.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Scheduled and oversaw maintenance, repair and installation activities.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Created and maintained daily and weekly reports for upper management.
Maintenance Supervisor
Republic Services
05.2018 - 09.2020
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Supervised 12 employees and scheduled shifts.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Created and maintained daily and weekly reports for upper management.
Service Manager
Bobcat Central
03.2015 - 05.2018
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
Service Manager
Garton Tractor Inc.
08.2008 - 03.2015
- Monitored service staff performance and provided feedback for improvement.
- Analyzed service reports to identify areas of improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Implemented strategies to increase customer service satisfaction ratings.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Met with customers to discuss service needs and offer available solutions.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
Automotive Repair
Modesto Junior College
Modesto, CAHigh School Diploma -
Modesto High School
Modesto, CA06-1983
Skills
- Employee performance assessment
- Parts oversight
- Welding and fabrication
- Resource allocation
- Employee scheduling
- Work order management
- Preventive Maintenance
- Vendor relationship management
- Team leadership
Certification
- CPM - Certified Professional Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Sports
Timeline
Maintenance Manager
FCC Environmental
08.2022 - 02.2026
Maintenance Supervisor
Republic Services
10.2020 - 07.2022
Maintenance Supervisor
Republic Services
05.2018 - 09.2020
Service Manager
Bobcat Central
03.2015 - 05.2018
Service Manager
Garton Tractor Inc.
08.2008 - 03.2015
Automotive Repair
Modesto Junior College
High School Diploma -
Modesto High School