Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Mouser Electronics Inc.
02.2014 - Current
Managed inbound and outbound departments with up to 200 employees and 5 supervisors.
Forecasted short and long term warehouse needs for 25% growth.
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
Cultivated and strengthened critical relationships using strong problem resolution and dynamic communication skills.
Selected qualified candidates in effort to build well rounded teams and maintained a retention 25% greater than warehouse average.
Integrated automation that accounts for 75% of all shipped orders.
Streamlined processes that increased productivity by 40% and decreased time waiste by more than 60%.
Implemented quality metrics which reduced PPM by 85%.
Managed KPI’s through accountability to increase team performance by 18%.
Lead a “fun” team to positively impact employee experience.