Experienced caregiver and business owner specializing in emotional support and patient monitoring. Enhances client well-being and operational efficiency through clear communication and care coordination. Leverages a solid background in customer service and staff training to improve service delivery.
Overview
3
3
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Owner of Convinience Store
Burkburnett Convinience Store
Burkburnett, Texas
2012 - Current
Ensured customer service excellence by supervising staff and maintaining high performance standards.
Organized and restocked inventory to consistently meet customer demand, improving shopping experience.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Trained new employees on store policies and procedures for seamless onboarding.
Balanced cash drawers daily, ensuring accurate financial reporting and minimizing discrepancies. and managed cash register transactions accurately.
Developed and implemented business strategies, systems, and procedures to enhance overall operational performance.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Care Giver
Family Member with hospice Care
Richardson, Texas
08.2020 - 10.2025
Assisted with daily living activities and personal care needs.
Supported clients with bathing, dressing, and personal hygiene to ensure comfort and preserve dignity.
Provided compassionate care to enhance patients' daily living experiences and emotional health.
Fostered emotional well-being and reduced isolation through consistent companionship and engagement.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Monitored patient comfort and reported changes in health status.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Administered medications according to healthcare professionals' instructions.
Followed the care plan and directions to administer medications.
Coordinated with family members regarding care plans and updates.
Maintained a clean and safe environment for the patient's comfort.
Prepared nutritious meals tailored to dietary requirements and preferences.
Prepared meals based on dietary requirements and assisted with feeding.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Followed safe lifting and transferring techniques to transport residents.
Supported hospice staff by documenting care activities and observations accurately.
Documented services provided and changes in client condition to maintain comprehensive care records.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
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