Brenda Melani
Kettle Falls
Summary
Successful store owner skilled at leading profitable operations, managing employees and marketing business. Offers excellent business acumen and leadership abilities honed during progressive career. .
Overview
28
28
years of professional experience
1986
1986
years of post-secondary education
Work History
Flooring store owner/Photobooth rental co owner
Chewelah Flooring/Freeze Frame Photo Booth rentals
Kettle Falls
12.2018 - Current
- Developed and implemented a customer loyalty program to increase repeat business.
- Maintained records of sales, profits and losses within the store.
- Sales, customer service
- Negotiated contracts with vendors to secure best prices for products.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Set up contracts to rent out photo booths and over see the attendants during set up, operation and take down.
Store management
Safeway
Chewelah
01.1998 - 10.2018
- Worked closely with the other store managers to achieve sales goals.
- Hiring and training of new employees.
- Payroll, bookkeeping, scheduling, daily schedule changes, employee evaluations.
- Worked closely with store management team to provide feedback about customer experiences while shopping or receiving deliveries.
Education
East Valley High School
Spokane Valley, WASkills
- Customer loyalty programs
- Sales management
- Vendor negotiation
- Bookkeeping
- Store operations
- Customer service management
- Employee training
- Inventory management
- Merchandising strategies
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Employee scheduling
- Store maintenance
Timeline
Flooring store owner/Photobooth rental co owner
Chewelah Flooring/Freeze Frame Photo Booth rentals
12.2018 - Current
Store management
Safeway
01.1998 - 10.2018
East Valley High School