Summary
Overview
Work History
Education
Skills
Timeline
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Bobby Valdez

San Antonio,TX

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than twelve years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Lead Installation Technician

Best Buy
06.2012 - Current
  • Custom lead installer
  • Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
  • Reduced installation time with efficient project management and team coordination.
  • Install residential/commercial network infrastructure
  • Install savant hardware and savant distributed audio
  • Install residential/commercial security cameras and nvr's
  • Install landscape audio systems/full home theater solutions
  • Managed inventory effectively, reducing costs associated with excess or outdated equipment.
  • Developed customized solutions for clients based on their unique requirements, leading to increased satisfaction rates.
  • Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
  • Leveraged knowledge of home theater products and companies to educate
    customers and lock in sales.
  • Utilized well-honed interpersonal and people skills to approach customers,
    engaging in conversation to promote products.
  • Volunteered for extra shifts during holidays and other busy periods to
    alleviate staffing shortages.

Education

High School Diploma -

William Howard Taft High School
San Antonio, TX
05.2000

Skills

Quick learner
Computer skills
Project Oversight
Project Management
Troubleshooting
Team Mentoring
Blueprint Reading
Quality Checks
Installer Collaboration
Installation Coordination
Customer Satisfaction
Customer Relations
Installation Updates
Construction Knowledge
Taking Precise Measurements
Equipment Installation
Work Orders

Timeline

Lead Installation Technician

Best Buy
06.2012 - Current

High School Diploma -

William Howard Taft High School

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Bobby Valdez