Brett Skinner
Sugar Land,TX
Summary
Dynamic Installer and Supervisor with extensive experience at Doorpro, excelling in equipment installation and customer service. Proven track record of enhancing workflow efficiency and reducing waste through effective inventory management and process improvements. Strong problem-solving skills and attention to detail ensure high-quality installations and exceptional client satisfaction.
Overview
5
5
years of professional experience
Work History
Installer
Doorpro
Houston, TX
02.2022 - Current
- Installed residential and commercial doors efficiently, ensuring proper functionality and security.
- Collaborated with team members to troubleshoot installation challenges and implement solutions.
- Utilized hand and power tools for precise measurements and installations of door systems.
- Adhered to safety protocols during installation processes to maintain a secure work environment.
- Provided exceptional customer service by addressing client inquiries regarding products and services.
- Assisted in training new staff on installation techniques and safety practices effectively.
- Maintained inventory of tools and materials, ensuring readiness for upcoming projects.
- Conducted quality checks post-installation to guarantee compliance with company standards.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Expedited installation times with efficient scheduling and coordination of resources.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Completed projects within budget constraints through careful planning and resource management.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Ensured safety compliance during installation projects, significantly reducing workplace incidents.
- Streamlined inventory management for installation supplies, minimizing waste and reducing costs.
Supervisor
Doorpro
01.2022 - Current
- Oversaw daily operations, ensuring compliance with safety protocols and company standards.
- Trained new employees on workflows, tools, and safety measures to enhance productivity.
- Implemented process improvements that optimized workflow efficiency and reduced downtime.
- Monitored team performance, providing constructive feedback to enhance operational effectiveness.
- Coordinated inventory management processes to maintain optimal stock levels and minimize waste.
- Developed training materials for ongoing employee development and skill enhancement initiatives.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Shadowed and work in detail alongside project management, Detailers, Estimation team, Contract bids, and Contract finalization.
- Used Comsense to, allocate inventory, as well track arrival and departure times.
- Created Inventory catalogs with surplus inventory, and distributed info across company department to be used to reduce and offset costs for materials.
Education
No Degree - Geology
Lamar University
Beaumont, TXNo Degree - Geology
Wharton County Junior College
Wharton, TXSkills
Attention to detail
Time management
Positive attitude
Power tool operation
Following safety practices
Customer service
Customer satisfaction
Pre-installation site prep
Equipment installation
Equipment operation
Customer relations
Troubleshooting and testing
Worksite preparation
Worksite safety and maintenance
Quality checks
Troubleshooting
Blueprint reading
Hardware installation
Professional appearance
Safety procedures
Inventory accountability
Hand-eye coordination
Quality assurance
Preventive Maintenance
Installation updates
Inventory oversight
Residential construction
Product inspection
Construction management
Work orders
Electrical wiring
Diagnostics and troubleshooting
Supply inventory management
Commercial construction experience
Company vehicle maintenance
Testing processes
Scheduling
Site surveys
Project estimation and bidding
Project management
Contract management
Component repairs
Service documentation
Permit coordination
Emergency procedures
Construction
Loading and unloading
Repair techniques
Safety awareness
Flexible scheduling
Coaching and mentoring
Blueprint interpretation
Equipment calibration
Material selection
Regulatory compliance
Estimating
Code requirements
Troubleshooting and Diagnostics
Maintenance and repair reporting
Field verification
Detail orientation
Equipment handling
OSHA regulations compliance
Taking precise measurements
Installation expertise
Multitasking Abilities
Problem-solving
Teamwork and collaboration
Team building
Safety management
Organizational skills
Multitasking
Equipment troubleshooting
Excellent communication
Task prioritization
Timeline
Installer
Doorpro
02.2022 - Current
Supervisor
Doorpro
01.2022 - Current
No Degree - Geology
Lamar University
No Degree - Geology
Wharton County Junior College