Bobby White
Alpharetta,GA
Summary
Mailroom professional with solid experience in managing and organizing mail and packages efficiently. Proven ability to collaborate with team members to ensure timely and accurate delivery. Strong skills in handling various office equipment and maintaining confidentiality. Reliable and adaptable, consistently meeting changing demands and contributing to smooth operations.
Overview
35
35
years of professional experience
Work History
Driver Specialist
Uber
11.2022 - Current
- Operated various transportation vehicles to ensure timely delivery of goods.
- Developed and maintained effective communication with dispatch and logistics teams.
- Implemented safety protocols, reducing incidents during transit operations.
- Coordinated route planning to enhance efficiency and minimize delays.
ASSISTANT POLL MANAGER
Fulton County
11.2013 - Current
- Implemented with Manager in recruiting clerks
- Arranged polling stations for election day.
- Assemble voting units and poll pads
- Assist Manager with questions and issues that may arise from voters
- Assist in Managing clerks to make sure polls are ran properly
- Print Reports in close out procedure
- Complete paperwork as necessary to complete voting election
- Facilitated orderly conduct in election queues for efficient process.
Mailroom Clerk
Delta Dental Insurance
03.2022 - 12.2024
- Operated office equipment, photo copier, personal computer, automated mail extractor & postal machines.
- Managed daily mail distribution processes to ensure timely delivery and efficient operations.
- Oversaw inventory of supplies, optimizing stock levels to prevent shortages or excess.
- Implemented improved sorting methods, increasing accuracy of mail categorization and distribution.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
TELESALES REP 1
Comcast Cable
07.2016 - 04.2017
- Completed outbound telephone calls to residential customers for the purpose of upgrading current customers service
- Made outbound calls to existing customers to sell products such as Xfinity High Speed Internet, Finity Voice, and/or Xfinity Video service while maintaining a strong focus on goal achievement and results
- Kept up-to-date with industry knowledge, as well as the competitive posture of the Company and maintained a thorough knowledge of Company products and services
- Related to customers, demonstrating a favorable image of the Organization through effective use of soft skills including active listening, problem solving skills and probing techniques
- Effectively sold the value of products and services by properly aligning their features, benefits, and prices with the needs of the customers.
SALES REPRESENTATIVE
Bankers Life and Casualty Company
07.2009 - 10.2010
- Successfully set a minimum of 15 appointments with clients each week by prospecting from leads and a high volume outgoing call center
- Performed needs based interviews with clients through fact finding to promote the sale of Life Insurance, Medicare Supplement Insurance and Nnuities by product presentation
- Finished in the top ten of the Atlanta Region in sales
- Provided customer service to client base to include but not limited to solving policy issues and clarifying payment options
- Provided customer service by assisting with accurate form completion for policy issue
RESOURCE MANAGEMENT SPECIALIST
LifeSouth Community Blood Center
07.2006 - 07.2009
- Proactive Resource Management Specialist with experience in departmental leadership and providing quality customer service
- Recognized for ability to work independently without direction, accurately completing multi task projects in a timely manner
- Reviewed shipping notices, orders, and other records to determine priorities and shipping methods required to meet scheduled deadlines
- Received and processed blood orders from hospitals and other customers by phone, fax and email
- Inspected and evaluated blood products to make sure they were safe, pure, and potent
- Packaged and delivered blood products to service area clients or to other transportation agencies
- Assisted Resource Management Team Leader with resolving problems in a timely manner according to LifeSouth Standard Operating Procedures
- Provided the highest level of customer service to internal and external customers
- Ran errands, delivered documents, picked up supplies when necessary, and transported small items for repair
INSTRUMENTS & CALIBRATION TECHNICIAN
Southern Company/Farley Nuclear Plant
04.1998 - 07.2006
- Performed trouble shooting of plant control and electrical systems and completed repairs when necessary, which included digital control system and circuits, power circuits, and control devices on plant equipment
- Managed the inventory for parts and supplies for the plant control system
- Maintained plant maintenance records in a computer based work order system
- Participated in the plant maintenance program as a system owner.
OPERATOR
GTE South
10.1990 - 04.1998
- Answered all incoming telephone calls in a professional and courteous manner, and routed calls to the appropriate parties to include Directory Assistance, Credit Card, customer service and Mergency Service by dispatching the appropriate personnel
- Also processed any paperwork or records as required.
Education
Industrial Engineering -
WALLACE COLLEGE
Dothan, Alabama01.1992
Skills
- Leadership
- Call center
- Competitive
- Customer Service
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace safety
- Team collaboration
- Postal regulations
- Filing systems
- Distribution services
- Document scanning
- Mail delivery
- Production goal setting
Timeline
Driver Specialist
Uber
11.2022 - Current
Mailroom Clerk
Delta Dental Insurance
03.2022 - 12.2024
TELESALES REP 1
Comcast Cable
07.2016 - 04.2017
ASSISTANT POLL MANAGER
Fulton County
11.2013 - Current
SALES REPRESENTATIVE
Bankers Life and Casualty Company
07.2009 - 10.2010
RESOURCE MANAGEMENT SPECIALIST
LifeSouth Community Blood Center
07.2006 - 07.2009
INSTRUMENTS & CALIBRATION TECHNICIAN
Southern Company/Farley Nuclear Plant
04.1998 - 07.2006
OPERATOR
GTE South
10.1990 - 04.1998
Industrial Engineering -
WALLACE COLLEGE
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