Detail-oriented professional with extensive experience in vehicle inspection and safety protocols. Proven track record of ensuring operational readiness and compliance with safety standards through effective communication and problem-solving. Strong analytical and multitasking abilities, complemented by leadership skills, poised for transition into a surgical technician role.
Overview
14
14
years of professional experience
Work History
Driver Specialist
Ups
Greensboro, North Carolina
07.2012 - Current
Followed designated regulations while operating a compressed natural gas hydraulic tractor truck safely and efficiently.
Conducted vehicle inspections, ensuring compliance with safety standards and operational readiness.
Communicated with dispatchers regarding delays or issues, facilitating timely resolutions during transports.
Adhered to company policies on safety, security, and equipment use, promoting a culture of accountability.
Sales Agent
The Assurance Group Inc
Thomasville, North Carolina
03.2022 - 10.2023
Educated clients on financial products and services to meet their needs, specifically Medicare and life policies.
Responded promptly to customer inquiries and resolved issues across multiple channels, enhancing client satisfaction.
Analyzed customer needs to identify cross-selling opportunities for products and services.
Drove sales through development of successful promotional strategies and product placement.
Created presentations and proposals for prospective clients.
Conducted market research to identify and prioritize leads and opportunities for targeted outreach.
Maintained comprehensive records of all sales activities in CRM, supporting effective tracking and reporting.
Sales Agent
Equis Financial
Asheville, North Carolina
02.2020 - 03.2022
Cultivated strong client relationships through tailored communication and personalized service.
Educated clients on financial products and services to meet their needs.
Managed client accounts, ensuring timely follow-ups and updates on transactions.
Continuously met sales goals via strategic prospecting.
Pinpointed cross-selling opportunities to maximize client product engagement.
Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Partnered with team members to refine sales strategies and create impactful presentations.
Conducted market research to identify potential leads and opportunities.
Education
Bachelor of Science - Business Administration And Management
Liberty University
Lynchburg, VA
05-2020
Skills
Vehicle operation
Vehicle inspection
Truck maintenance
Regulatory compliance
Safety protocols
Problem solving
Process improvement
Planning and execution
Multitasking
Attention to detail
Client relationship management
Sales strategy
Communication skills, including speaking, writing, and listening
Fundraising
Leadership
Affiliations
Fundraising - Make-A-Wish Foundation
Timeline
Sales Agent
The Assurance Group Inc
03.2022 - 10.2023
Sales Agent
Equis Financial
02.2020 - 03.2022
Driver Specialist
Ups
07.2012 - Current
Bachelor of Science - Business Administration And Management