MARTIN NZOLA
Summary
Detail-oriented professional with extensive experience in vehicle operation and delivery coordination. Exceptional skills in maintaining vehicle safety compliance and managing timely deliveries, contributing to operational efficiency and customer satisfaction. Dedicated Driver Specialist with over 18 years of experience in vehicle operation and safety compliance. Proven ability to maintain accurate logs and ensure timely deliveries while adhering to all safety protocols. Highly skilled Driver Specialist known for delivering exceptional customer service and effective communication. Expertise in route planning and delivery coordination, ensuring efficient transportation of goods and satisfaction of clients. Reliable Driver Specialist known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and customer service which enhance performance in fast-paced environments. Excel using communication, time management, and problem-solving abilities to deliver exceptional service and support team objectives.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Driver Specialist
MPAMBE HOLDINGS
01.2007 - Current
- Operated delivery vehicles to transport materials efficiently.
- Maintained accurate logs and records of deliveries and vehicle inspections.
- Followed safety protocols to ensure secure transportation of goods.
- Communicated effectively with team members regarding delivery schedules.
- Assisted in loading and unloading materials for timely distribution.
- Conducted routine vehicle maintenance checks for optimal performance.
- Collaborated with dispatch teams to coordinate delivery routes effectively.
- Adhered to traffic regulations while driving in various conditions.
- Participated in regular training sessions to remain up-to-date on industry regulations.
- Provided exceptional customer service by being courteous and professional at all times.
- Conducted daily post-trip inspections on vehicle systems including brakes, tires, lights, fluid levels.
- Adhered strictly to company policies regarding safety, security, and proper use of company equipment.
- Completed paperwork accurately including trip reports and delivery receipts as required by law.
- Maintained cleanliness inside cab area at all times through regular cleaning schedule.
- Managed fuel consumption by driving economically whenever possible.
- Followed designated routes while operating a commercial motor vehicle safely and efficiently.
- Loaded, secured, and unloaded goods using appropriate loading techniques.
- Collaborated with dispatch team members to coordinate pickups and deliveries on time.
- Attended monthly safety meetings held by the company's safety department.
- Maintained accurate records of daily logs, routes, and schedules.
- Actively monitored traffic conditions along route for potential delays or hazards.
- Communicated effectively with customers regarding their orders and estimated time of arrival.
- Responsible for providing safe and timely transportation of goods to customers.
- Reported any mechanical issues or safety concerns to management promptly.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Secured merchandise, avoiding damage during transportation.
- Drove trucks to and from job sites to deliver supplies.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Maintained confidentiality of sensitive materials during transport.
- Kept accurate records of deliveries and customer signatures.
- Completed necessary paperwork and documentation for deliveries.
- Adapted to changing routes or schedules as required by the employer.
- Adhered to traffic laws and regulations to prevent accidents.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Utilized GPS and maps for efficient route planning.
- Reported any vehicle malfunctions or accidents immediately to management.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Inspected equipment, facilities and vehicles regularly to assess safety.
Driver
PERTOWAN ENTERPRISES
08.2001 - 12.2006
- Operated delivery vehicles safely to transport goods across various locations.
- Maintained accurate logs of vehicle mileage and fuel consumption daily.
- Inspected vehicles regularly to ensure compliance with safety standards.
- Coordinated with dispatchers to optimize delivery routes and schedules.
- Assisted in loading and unloading cargo efficiently at pickup and drop-off sites.
- Communicated effectively with clients regarding delivery status and schedules.
- Demonstrated excellent time management skills to meet tight deadlines consistently.
- Trained new drivers on company policies and safe driving practices effectively.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Saved fuel by leveraging GPS to identify faster routes.
- Reported any incidents involving the truck or its cargo to management immediately.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Managed time efficiently when making multiple stops along designated routes.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Assisted passengers with loading and unloading their luggage.
- Operated a variety of vehicles safely in diverse weather conditions.
- Kept accurate records of deliveries and customer signatures.
- Maintained delivery schedules without compromising safety.
- Maintained confidentiality of sensitive materials during transport.
- Communicated effectively with dispatch and customers to provide status updates.
Education
High School Diploma -
JAMHURI HIGH SCHOOL
11-1997
Skills
- Vehicle operation
- Route planning
- Delivery coordination
- Vehicle maintenance
- Safety compliance
- Customer service
- Problem solving
- Effective communication
- Log documentation
- Traffic regulation adherence
Certification
HEAVY COMMERCIAL VEHICLES, CMC MOTORS GROUP, APRIL 2005
Timeline
Driver Specialist
MPAMBE HOLDINGS
01.2007 - Current
Driver
PERTOWAN ENTERPRISES
08.2001 - 12.2006
High School Diploma -
JAMHURI HIGH SCHOOL