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Bob Mayes
Pueblo,CO
Summary
Retiring in September 2022 from a 26 year career in corrections and seeking an opportunity to serve the kingdom of God more directly through work at a Christian organization who shares a common worldview.
Reliable employee seeking a rewarding position in this organization. Offering excellent communication and good judgment. Technologically savvy and focused with strong background in advanced data management and troubleshooting skills . Effective in developing and optimizing data systems and other processes to meet customer needs.
Overview
26
26
years of professional experience
Work History
Administrative Services Manager
Colorado Department Of Corrections
Colorado Springs, CO
09.2019 - Current
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed 65 employees through direct line of supervision and lead case management process involving 250 staff statewide.
Data Management Analyst
Colorado Department Of Corrections
Colorado Springs, CO
05.2016 - 08.2019
- Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
- Conducted complex data management with SQL, Webfocus and MSACCESS.
- Implemented document management solutions with primary focus on document control, distribution and knowledge management.
- Performed systems and data analysis using variety of computer languages and procedures.
- Mapped data between source systems and warehouses.
- Collaborated with multi-functional roles to communicate and align development efforts.
Population Manager
Colorado Department Of Corrections
Colorado Springs, CO
07.2009 - 06.2016
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Regional Volunteer Coordinator
Colorado Department Of Corrections
Canon City, CO
07.2007 - 06.2009
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Coordinated logistics of scheduling, supplying and transporting volunteers.
- Tracked volunteer applications and conducted background checks to facilitate participation in CDOC's volunteering programs.
- Performed wide-ranging administrative, financial and service-related functions.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Case Management Specialist
Colorado Department Of Corrections
Canon City, CO
07.2004 - 06.2007
- Provided safety planning, crisis intervention, and case management to clients.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided.
- Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
- Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Education
Masters - Christian Ministries
New Geneva Theological Seminary
Colorado Springs, CO05.2012
Bachelor of Science - Double Major Sociology/Psychology
University of Southern Colorado
Pueblo, CO05.1994
Skills
- Offender Classification for CDOC
- Mastery of MS Access, Excel and many Google tools
- Proficient with reporting tools: Webfocus, Maintain
- CDOC trainer for 19 years
- Critical Thinking and Problem Solving
- Validating Data / Transforming Data
- Skilled in communicating difficult information in simple and accurate manner
- Policy and procedure modification
- Strategic planning
- Presentation design
- Relationship building
- Technical Support
- Workflow planning
- Project Management
- Database administration
Affiliations
- I have served as a ruling elder at Covenant Reformed PCA church (Pueblo) since 2012 where I am also a charter member of this body since 2002.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The less said the better. More done, the best.
Timeline
Administrative Services Manager
Colorado Department Of Corrections
09.2019 - Current
Data Management Analyst
Colorado Department Of Corrections
05.2016 - 08.2019
Population Manager
Colorado Department Of Corrections
07.2009 - 06.2016
Regional Volunteer Coordinator
Colorado Department Of Corrections
07.2007 - 06.2009
Case Management Specialist
Colorado Department Of Corrections
07.2004 - 06.2007
Masters - Christian Ministries
New Geneva Theological Seminary
Bachelor of Science - Double Major Sociology/Psychology
University of Southern Colorado
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