Bodie wilson
traverse city,Michigan
Summary
Dynamic and customer-focused professional with extensive experience at Bay Meadows Family Golf Course. Proven expertise in inventory management and cash handling, consistently enhancing customer satisfaction. Skilled in training staff and optimizing sales support, ensuring efficient operations and a welcoming environment. Committed to delivering exceptional service and fostering strong relationships with clients.
Overview
10
10
years of professional experience
Work History
Park Crew
Crystal Mountain Resort & Spa
Thompsonville, Michigan
11.2023 - 04.2025
- Monitored visitors to ensure that they comply with park regulations.
- Inspected equipment for proper functioning prior to use.
- Reported any incidents or accidents to supervisors immediately.
- Provided assistance to other departments when requested by supervisors.
- Removed trash from designated areas within the park on a daily basis.
- Conducted regular inspections of facilities to identify areas needing repair or improvement.
- Assisted in the maintenance and upkeep of park grounds, trails, and facilities.
Golf Pro Shop Assistant
Bay Meadows Family Golf Course
Traverse City, Michigan
05.2019 - 10.2024
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Communicated regularly with management regarding any changes or updates needed.
- Reconciled receipts against sales reports on a daily basis to verify accuracy.
- Trained new employees on proper procedures related to working in the pro shop.
- Organized inventory of products to ensure accurate record keeping.
- Conducted club repair services including re-gripping, shaft replacement, loft and lie adjustments.
- Monitored usage of range balls to ensure that there was always adequate supply.
- Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
- Operated cash register accurately and efficiently to complete transactions quickly.
- Performed light cleaning duties within the pro shop area on a daily basis.
- Developed relationships with regulars through friendly conversation during shifts.
Sales Associate
Boyne Country Sports
Traverse City, Michigan
11.2019 - 04.2021
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
Busser
The Roadhouse Mexican Grill and Bar
Benzonia, Michigan
06.2015 - 11.2015
- Maintained cleanliness of restaurant dining area throughout shift.
- Provided assistance to other bussers or waitstaff when needed.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Replenished napkins, condiments, silverware and glassware as needed.
- Organized storage areas for clean dishes and stocked linens.
- Ensured that each table was properly set before seating guests.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Inspected dining room furniture for cleanliness prior to seating guests.
Education
Associate of Science -
Northwestern Michigan Colege
Traverse City, MISkills
- Customer service
- Inventory management
- Sales support
- Cash handling
- Point of sale systems
- Stock replenishment
- Scheduling flexibility
- Upselling strategies
Affiliations
In my free time, I enjoy golfing and skiing. Both activities help me stay active and clear my mind, while also pushing me to stay focused and improve. I find they bring a great balance to my life and keep me motivated both on and off the job.
References
References available upon request.
Timeline
Park Crew
Crystal Mountain Resort & Spa
11.2023 - 04.2025
Sales Associate
Boyne Country Sports
11.2019 - 04.2021
Golf Pro Shop Assistant
Bay Meadows Family Golf Course
05.2019 - 10.2024
Busser
The Roadhouse Mexican Grill and Bar
06.2015 - 11.2015
Associate of Science -
Northwestern Michigan Colege
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