Bogdan Serb
Chicago,IL
Summary
Highly skilled and results-driven banking professional with a proven track record in business lending and sales. Strong interpersonal and communication skills, coupled with a keen ability to collaborate across departments and promote cross-selling opportunities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
The Autobarn Nissan Of Evanston
05.2021 - Current
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase agreements
- Exceeded sales targets and achieving high sales volume
- Consistently high customer satisfaction scores, positive reviews, and repeat business
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
Business Owner - Truck Driver
Alpha 33
01.2017 - 05.2021
- Built a profitable business
- Developed effective route planning strategies that optimize fuel efficiency, reduce delivery times, and maximize earnings
- Successfully navigated through industry changes, regulatory shifts, and economic fluctuations
- Effectively managed time to meet tight schedules, adhere to delivery timelines
Personal Banker
Citibank
07.2016 - 01.2017
- Effectively cross-sold additional Citibank products to existing customers, demonstrating a deep understanding of their financial needs and providing tailored solutions
- Promoted and facilitated the adoption of Citibank's digital banking services among customers, contributing to the bank's overall digital transformation goals
- Solicited and received positive customer feedback, testimonials, or survey results, reflecting a high level of customer satisfaction and service quality
Limousine Chauffeur
Boston Coach
11.2015 - 06.2016
- Consistently received positive feedback and high ratings from clients for exceptional service, courtesy, and professionalism
- Maintained a spotless driving record and achieving a high level of safety for both passengers and the vehicle
- Handled high-profile or VIP clients with discretion, confidentiality, and an elevated level of service
- Effectively communicated with clients, anticipating their needs, and providing a comfortable and enjoyable experience throughout the journey
Branch Manager
Procredit Bank
12.2013 - 08.2015
- Successfully expanded the branch's market share in Braila by acquiring new customers and increasing the bank's presence in the local community
- Ensured strict adherence to regulatory requirements and internal policies, contributing to a culture of compliance and risk management within the branch
- Successful leadership in building and maintaining a motivated and high-performing team within the bank branch
- Effective management of the branch's credit portfolio, ensuring a balanced and healthy loan portfolio in line with ProCredit Bank's risk management policies
Senior Credit Risk Control Officer
ProCredit Bank
09.2009 - 11.2013
- Audited whether measures related to credit risk were implemented in the branches in compliance with procedures and guidelines of credit analysis
- Created strategy of ranking branches by risk taken in order to classify local risk management, identify branches with big issues, and discuss measures for improvement with top management
- Established effective communication channels with other departments, fostering collaboration to ensure a comprehensive and integrated approach to credit risk management
Credit Risk Control Officer
ProCredit Bank
11.2008 - 08.2009
- Ensured strict adherence to regulatory requirements and internal credit policies, minimizing the bank's exposure to legal and regulatory risks
- Fostered collaboration with other departments, such as lending, finance, and internal audit, to ensure a comprehensive and integrated approach to credit risk management
- Improved documentation practices related to credit files, ensuring completeness, accuracy, and compliance with regulatory requirements
Loan Officer
ProCredit Bank
09.2006 - 10.2008
- Achieved a high loan approval rate by effectively assessing the creditworthiness of very small businesses and structuring loan applications for successful outcomes
- Contributed to the growth of the bank's very small business client base through successful client acquisition and retention strategies
- Built strong, trust-based relationships with very small business clients, resulting in repeat business, referrals, and a positive reputation in the local business community
Education
Bachelor of Science - Finance and Banking
Valahia University
Targoviste, Romania07.2006
Skills
- Entrepreneurial
- Goal-Oriented
- Professional Demeanor
- Credit Analysis
- Sales Closing
- Proficient in MS Office Suite
Certification
- Health Insurance License
- Real Estate License
- CDL
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Automotive Sales Consultant
The Autobarn Nissan Of Evanston
05.2021 - Current
Business Owner - Truck Driver
Alpha 33
01.2017 - 05.2021
Personal Banker
Citibank
07.2016 - 01.2017
Limousine Chauffeur
Boston Coach
11.2015 - 06.2016
Branch Manager
Procredit Bank
12.2013 - 08.2015
Senior Credit Risk Control Officer
ProCredit Bank
09.2009 - 11.2013
Credit Risk Control Officer
ProCredit Bank
11.2008 - 08.2009
Loan Officer
ProCredit Bank
09.2006 - 10.2008
Bachelor of Science - Finance and Banking
Valahia University
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