Boin Zem Wende Steven Rouamba
Irvington,NJ
Overview
2
2
years of professional experience
Work History
Self Checkout Host
Target
Manhattan, New York
09.2022 - Current
- Demonstrated knowledge of store layout to help customers locate merchandise quickly.
- Greeted customers and provided excellent customer service.
- Operated point-of-sale system to process return transactions accurately and efficiently.
- Operated point-of-sale systems efficiently and accurately to process customer orders.
- Explained store policies regarding returns and refunds to customers as needed.
- Verified customer IDs for alcohol, tobacco, or age restricted purchases.
- Provided troubleshooting support when technical issues arose during checkout transactions.
- Assisted management with identifying opportunities to improve customer service standards.
- Greeted customers and provided assistance with the self-checkout process.
- Assisted customers in scanning items and entering payment information.
- Trained new employees on how to use the self-checkout machines properly.
- Answered questions about product availability and pricing.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Helped resolve customer complaints in a professional manner.
- Handled customer complaints professionally escalating issues when necessary.
Education
High School Diploma -
Lycee Prive Le Technicien
Burkina Faso07-2018
Skills
- Strategy implementation
- Email Marketing
- Technical knowledge
- Crisis Management
Affiliations
like sport and reading, debate
Languages
English
Professional
French
Native/ Bilingual
Accomplishments
- has been rewarded for giving the best guest experience.
Timeline
Self Checkout Host
Target
09.2022 - Current
High School Diploma -
Lycee Prive Le Technicien