Bola Adefenwa
EULESS,TX
Summary
Dynamic Production Supervisor at CITI Bank USA with a proven track record in employee training and process improvement. Expert in enhancing productivity through innovative operational strategies and effective team leadership. Skilled in quality control and safety regulations, fostering a high-performance culture that consistently meets production targets.
Overview
18
18
years of professional experience
Work History
Production Supervisor
CITI Bank USA
Irving, TX
02.2022 - Current
- Reviewed individual employee performance to correct issues and enhance productivity.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Planned and developed new operation processes to innovate and stay competitive.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Developed comprehensive training programs for new hires in order to increase productivity.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
Care Manager
Educare Community Living
Denton, TX
01.2020 - 02.2022
- Participated in continuing education and professional development activities to stay current with best practices in care management.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted clients in developing and achieving short-term and long-term goals.
- Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
- Explained policies, procedures and services to patients.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
Teller Captain
Guaranty Trust Bank
Surulere, LA
02.2007 - 12.2009
- Built and maintained client relationships through quality, personalized interactions.
- Explained the features of various banking products available to customers.
- Identified transaction errors when debits and credits did not balance.
- Directed specific questions to appropriate branch personnel.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Processed wire transfers for customers both domestically and internationally.
- Prepared official checks for customer and internal bank needs.
- Transmitted orders to supply cash to meet daily needs.
Education
Associate of Applied Science - Business Administration And Management
Cameron University
Lawton, OK05-2014
BBA - Banking And Finance
Lagos State University
Lagos Nigeria06-2008
Skills
- Employee training
- Process improvement
- Quality control
- Safety regulations
- Production scheduling
- Inventory management
- Team leadership
- Time management
- Analytical thinking
- Production targets
- Training and mentoring
- Schedule oversight
Accomplishments
- Honors student
- Top 5 departmental student
Timeline
Production Supervisor
CITI Bank USA
02.2022 - Current
Care Manager
Educare Community Living
01.2020 - 02.2022
Teller Captain
Guaranty Trust Bank
02.2007 - 12.2009
Associate of Applied Science - Business Administration And Management
Cameron University
BBA - Banking And Finance
Lagos State University
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