
Operations and portfolio coordination professional with 10 years of experience and a track record of supporting cross-functional teams, managing schedules, preparing reports, and driving workflow organization. Experienced in coordinating client deliverables, maintaining project trackers, and supporting leadership with strategic and administrative tasks. Highly proficient in digital collaboration platforms, including Google Workspace, MS Office, Asana, and Slack. Recognized for structured execution, clear communication, and improving processes to enhance productivity and team alignment.
• Coordinated Summer Freedom Schools operations
• Supported training and adoption of a new grading platform (Xello) for educators, improving accuracy and data management in academic reporting.,
• Created standard operating procedures (SOPs) and coordinated CEO-led initiatives to improve efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets, manage client budgets and coordinate best practice for managing each client's budget.
• Documented and resolved website downtimes which led to quicker turnaround and a higher customer satisfaction rating.
• Resolved product issue through consumer testing.
• Collaborated with team of 5 in the hand-offs of newly launched client websites
• Led daily stand-ups consisting of 7 DevOps
• Led weekly review meetings with clients where ticket updates and statuses are provided to ensure deliverables and milestones were consistently met.
• Partnered with technical teams to streamline collaboration and ensure customer visibility into project status.
Foundations of Cybersecurity- Google, July 2023
Business Analysis- December 2022