Bolaji Mustapha
Chattanooga,TN
Summary
As a 19 year-old looking to further my career, I have tried various jobs that showcased various skills. I believe this has lead me to acquire many necessary and useful skills and abilities making it easy for me to excel at my work. At my most recent workplace, Eggs Up Grill, I am known as a hardworking and enthusiastic line cook trained in every facet of successful work. I stayed on top of current and expected demands, quickly realigning tasks to handle needs. I am dedicated to first-rate communication and team success. I believe this is what made me successful as an order taker and sales associate, because communication is definitely key. In the workplace I am an organized order clerk who demonstrates strong communication skills with commitment to exceeding client expectations. I am always dedicated to consistent accuracy and proficiency when performing routine tasks and I utilize problem-solving abilities to formulate solutions to complex issues.
Overview
2
2
years of professional experience
Work History
Line Cook
Eggs Up Grill
06.2023 - 08.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Grilled meats and seafood to customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Order Taker
McDonald's
02.2023 - 05.2023
- Entered orders into computer system quickly and in proper sequence.
- Offered immediate, friendly and knowledgeable assistance to every guest.
- Described menu items in detail and educated customers about meal options.
- Restocked bags, cups, lids, sauces and other counter supplies.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Welcomed customers and provided quick and attentive service.
- Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
- Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.
- Accurately performed cash register operations to process and receive payments and issue change.
- Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants.
Sales Associate
Old Navy, Gap
01.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
Chattanooga, TN05.2026
High School Diploma -
Houston High School
Germantown05.2022
Skills
- Time Management
- Money Handling
- Effective Customer Communication
- Credit Card Transaction Processing
- Market Research
- Sales Expertise
- Multitasking
- Product Promotion
- Excellent People Skills
- Food Preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Line Cook
Eggs Up Grill
06.2023 - 08.2023
Order Taker
McDonald's
02.2023 - 05.2023
Sales Associate
Old Navy, Gap
01.2022 - 08.2022
Bachelor of Science - Psychology
The University of Tennessee - Chattanooga
High School Diploma -
Houston High School
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