Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Education
Bachelor of Science - Finance
St. Catherine University
Saint Paul, MN
05.2017 - 01.2020
Skills
Promotional support
Upselling
Retail loss prevention
Fraud detection
Boldpro TestAutomation
Summary
Dynamic Sales Associate with proven strengths in promotional support and upselling. Committed to enhancing customer loyalty and engagement while maintaining professionalism in high-stress environments.