BONITA DSOUZA

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Supervised lunchroom and recess activities.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.

• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Followed lesson plans designed by absent teachers.
• Enforced school and class rules to maintain order in classroom.
• Implemented classroom management techniques to maintain positive learning environment.

Company Overview: Community Center

• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Initiated, Plan and Supervise Programs (Parents night-out, craft nights) weekly and monthly events
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
• Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
• Built constructive and open relationships with families with forthright yet friendly communication.
• Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
• Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
• Adhere and apply YMCA policies and procedure, including those related to medical and disciplinary situations

Company Overview: An online travel agency in India focusing on travel and tourism services

• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
• Improved manuscript quality by conducting thorough research and applying rigorous editing standards, ensuring error-free and impactful publications.
• Quality assessment, quality checks as per quality matrix and share feedback to team
• Improved team productivity by implementing collaborative content calendar, ensuring timely publication across all platforms.
• Recommend managers by means data score on areas of improvement in their teams
• Content writing for YATRA website and managing/monitoring content effectiveness
• Managing and completing marketing rates for different hotels on-line

Company Overview: A low-cost airline based in Kuwait, operating a network of destinations

• Supporting entire Jazeera network of 22 destinations issues and queries of travel agents and internal booking, Handled Corporate and VIP bookings, Manage and track sales records and reports
• Managing passengers at checkin counter, handling cash and reporting
• Responsible for reservations, customer queries and resolving issues
• A low-cost airline based in Kuwait, operating a network of destinations
• Managed customer accounts, responding to inquiries and resolving customer service issues
• Coordinated responses and resources to handle special client requests.
• Prepared and presented sales reports to upper management.
• Boosted sales performance by providing timely and efficient support to the sales team.
• Collaborated closely with finance departments to ensure timely invoicing and payment collection from travel agents.

Company Overview: Consulting firm specializing in airline fare audits

• Monitored advertising sources for possible violations of fair housing regulations, taking corrective action when necessary.
• Worked with case managers in administering fair-housing intake.
• Consulting firm specializing in airline fare audits
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