Bonita Whitfield
Tifton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
School Nutrition Assistant Manager/Manager
Tift County School District
Tifton, GA
08.2018 - Current
- Worked in close collaboration with team members to ensure children received high-quality service
- Participated in ongoing training to enhance job skills and knowledge
- Assisted with ordering, stocking, and inventory of food items for cafeteria
- Adhered to all safety guidelines set forth by local health department regulations
- Provided excellent customer service to students while maintaining a friendly atmosphere
- Followed established recipes and portion control procedures when preparing meals.
EMS Supervisor
Tift Regional Medical Center
Tifton, GA
10.2017 - 07.2019
- Coordinated patient care with hospital personnel and other healthcare providers to ensure quality care was provided
- Conducted daily shift briefings to review protocols and procedures for responding to emergency calls
- Provided leadership during emergency situations by directing personnel in the appropriate course of action
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements
- Analyzed data on response times and operational effectiveness to identify areas for improvement in the organization's services.
School Bus Aide/School Nutrition Assistant
Wayne County School District
Goldsboro, NC
08.2015 - 06.2017
- Helped drivers monitor and manage student actions to maintain bus safety
- Protected students from physical and verbal bullying
- Developed and strengthened good relationships with staff, students, and family
- Provided support to students with special needs in a respectful manner
- Assisted driver in loading and unloading of students onto the bus as needed
- Helped secure wheelchairs, walkers, backpacks for safe transport of students with disabilities.
Health Insurance Specialist
Blue Cross and Blue Shield
King of Prussia, PA
08.2013 - 08.2015
- Processed changes in insurance policies and periodically reassessed client needs
- Offered patients information and assistance navigating insurance coverage
- Put together personalized plan recommendations based on individual means and desires
- Analyzed provider contracts to identify reimbursement rates for various services
- Provided customer service support to answer inquiries about health plans and benefits.
Education
Phlebotomy -
Alison Learning Online
03.2022
Medical Insurance Billing -
All State Career School
01.2014
Medical Assistant -
Kaplan Career Institute
05.2000
High School Diploma -
Ben Franklin High
03.1996
Skills
- Guest service
- Food running
- Communication
- Organizational skills
- Active listening
- Conflict resolution
- Supervision & leadership
- Good work ethic
- Teambuilding
Certification
ServSafe, National Restaurant Association, 2020
Timeline
School Nutrition Assistant Manager/Manager
Tift County School District
08.2018 - Current
EMS Supervisor
Tift Regional Medical Center
10.2017 - 07.2019
School Bus Aide/School Nutrition Assistant
Wayne County School District
08.2015 - 06.2017
Health Insurance Specialist
Blue Cross and Blue Shield
08.2013 - 08.2015
Phlebotomy -
Alison Learning Online
Medical Insurance Billing -
All State Career School
Medical Assistant -
Kaplan Career Institute
High School Diploma -
Ben Franklin High
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