Bonney Pumphrey

Supported clients with mental health needs in achieving goals

Assisted with daily living skills, transportation,and goal planning

Maintained documentation for PRP services

Advocated for clients need and coordinated care with providers

Engaged with community members and connect them to services

Coordinated outreach events educational sessions

Worked with individuals in transitional or hospitals

Maintained accurate records and referrals

Provided in-home care and support to clients

Assisted with medication

Documented clients progress and reported it to supervisor

Supported wellness and independed living goals

• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.