Bonnie Byerly

Led the successful implementation of the ServiceNow platform, including SAM PRO and HAM modules, resulting in improved tracking of IT assets, enhanced problem resolution, and increased compliance with regulatory requirements.

• Negotiated and managed IT software and hardware contracts, resulting in significant cost savings and improved vendor relationships.
• Monitored the implementation of new systems, policies, and procedures related to performance management.
• Advised senior management on best practices when it comes to safeguarding assets through secure storage solutions.
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• Analyzed asset utilization to identify areas for improvement or cost savings opportunities.
• Coordinated disposal activities for obsolete assets, ensuring compliance with applicable regulations.
• Created reports detailing current asset status, changes, additions, and deletions from the system.
• Implemented policies and procedures to maintain accurate records of fixed assets.
• Assisted in budgeting activities related to capital expenditures for new equipment purchases.
• Identified opportunities for process improvements within the Asset Management department.
• Collaborated with other departments to ensure proper use and management of company resources.
• Evaluated existing systems and software solutions to determine their effectiveness in managing company assets.
• Developed and implemented software asset management processes and procedures.
• Created user documentation and training materials related to software asset management processes.
• Developed software asset management policies and procedures to ensure compliance with applicable laws.
• Managed vendor relationships related to software asset management activities.
• Provided guidance to clients on software asset management best practices, including license optimization and inventory control.
• Trained internal staff members on the use of various software asset management applications or platforms.
• Implemented risk management protocols designed to protect company assets.
• Conducted training sessions for providers on new software systems related to revenue cycle management.
• Established and maintained relationships with external vendors, contractors, and consultants for asset management services.

• Directed Asset Management and Software Procurement functions overseeing all aspects of asset tracking, procurement, and software licensing
• Achieved over $21M a year in cost savings from optimizing the Citrix environment for software utilization.
• Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
• Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
• Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.

• Negotiated major software contract agreements driving an annual cost savings of over $7M
• Key successes from sourcing projects include savings of $4 million on Annual Microsoft Negotiations.

• Planned, directed, and oversaw the purchasing activities for the entire company, including international sourcing and procurement
• Responsible for over $33M in spend relating to IT purchasing.

• Managed spend categories including Finance, IT, HR, and Marketing
• Delivered multi-million-dollar cost savings using various strategic sourcing initiatives managing $150M + in strategic spend.