Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Crandell

Jeffrey Crandell

Piedmont,MO

Summary

Hardworking Client Support Specialist with terrific problem-solving and troubleshooting skills. Engaging and personable to promote a "client first" mentality and dedicated to contributing to team-based environments.

Overview

12
12
years of professional experience

Work History

Client Caller Specialist

Parameds.com
Kew Gardens , NY
06.2020 - Current
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Provided excellent customer service by following up with clients, mailing out medical record release forms and responding to incoming calls.
  • Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.

English Teacher

VIPKID
Beijing, China
03.2017 - 11.2020
  • Prepared and implemented lesson plans covering required course topics.
  • Led interesting and diverse group activities to engage students in course material.
  • Prepared comprehensive English curriculum for multiple classes.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.

Children's Church Pastor

Des Arc First Assembly Of God
Des Arc, MO
08.2014 - 06.2017
  • Wrote and distributed accessible literature about to educate community's children on Christianity .

Senior Pastor

Chaffee First Assembly Of God
Chaffee, MO
07.2011 - 08.2014
  • Oversaw administration and management of all areas of ministry.
  • Provided crisis response and counseling to church members.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.

Education

Bachelor of Arts - Ministry

International Seminary
FL
05.2013

Skills

  • Issue and Complaint Resolution
  • Upselling Products and Services
  • Order and Refund Processing
  • Responding to Difficult Customers

Timeline

Client Caller Specialist

Parameds.com
06.2020 - Current

English Teacher

VIPKID
03.2017 - 11.2020

Children's Church Pastor

Des Arc First Assembly Of God
08.2014 - 06.2017

Senior Pastor

Chaffee First Assembly Of God
07.2011 - 08.2014

Bachelor of Arts - Ministry

International Seminary

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Jeffrey Crandell