Bonnie Dominick
McLoud
Summary
Positive and diligent Commercial & Residential Property Manager effective at promoting tenant and Owner satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 20 + years Property Management and Real Estate Sales experience paired with goal-oriented and performance-minded approach.
Ambitious Real Estate Broker and client advocate skilled in establishing buyer and seller, tenant and owner partnerships to foster stress-free real estate transactions
Overview
37
37
years of professional experience
Work History
Property Manager
SFI Property Management
Oklahoma City, OK
12.2025 - Current
- Managed multiple Commercial Buildings.
- Managed property operations, ensuring compliance with regulations and company policies.
- Oversaw tenant relations, addressing concerns promptly to maintain high satisfaction levels.
- Coordinated maintenance requests, optimizing response times and service quality.
- Developed and implemented budgets, monitoring expenses to enhance financial performance.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Property Specialist Department of Airports
City Of Oklahoma City
Oklahoma City, OK
05.2024 - 12.2025
- Maintained current contract files as prescribed by company contract policies and procedures.
- Coordinated with legal counsel with Agreements
- Requested and Reviewed for Compliance Certificates of Liability
- Promptly responded to tenant complaints
- Coordinated with vendors to obtain accurate cost estimates for tenant improvements.
- Supervised Property Staff
Property Manager
Turner & Company
Edmond, Oklahoma
06.2023 - 05.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Managed coordination of collection processes for delinquent tenants.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Research easements and worked to feed easements over to the subdivision HOA.
- Communicated effectively with Owners & Tenants
- Preparing Yearly Budgets & CAM Reconciliations
- Utilized Yardi Software for Tenant billing and Owner reports.
- Conducted Yearly Owner Meetings
Real Estate Broker/Realtor/ Property Manager
Vista Group Realty & Property Management (Owner)
10.2009 - 06.2022
- Owned and operated Property Management / Real Estate company, a full service real estate company managing 300 residential and commercial units in the Greater Sacramento area
- Responsible for all Residential & Commercial leasing, sales and management of commercial properties within my companies portfolio
- Main duties were to oversee maintenance and occupancy of residential & commercial properties.
- Job duties include collecting rents, yearly budgets and monthly reporting, handling requests for maintenance or repairs, hiring and supervising vendors for property maintenance, tenant improvements and negotiating new lease contracts and lease renewals.
- Handling all section 8 paperwork & inspections.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Coordinated rental agreements for Residential properties, keeping occupancy high and helping renters find suitable spaces.
Property Manager
Cemo Commercial
03.2006 - 09.2009
- Worked for Commercial Developer and managed 65 commercial building and 10 Commercial
- Building Associations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
- Introduced prospective tenants to types of units available and performed tours of premises
Real Estate Office Manager
Century 21 Real Estate
02.2006 - 03.2006
- Managed 50 agents
- Recruited and trained real estate agents
- Presented training workshops
- Sold Real Estate
- Organized and updated databases, records and other information resources
- Identified opportunities to streamline processes and improve office operations and efficiency
- Coordinated office events, seminars and meetings for staff and clients
Daycare Owner/Operator
Daycare Provider, TLC Daycare
Sacramento, CA
07.2003 - 05.2005
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Daycare Provider, TLC Daycare
06.1989 - 07.2003
- Owned and operated a daycare in my home with 14 children ages 3 month to 12 years old
- Offered a full preschool and after school program.
Education
Bachelor Of Education - Education
University of Phoenix
Tempe, AZ2 Year Certificate in Real Estate - Real Estate
Folsom Lake College
Folsom, CA12.2002
High School Diploma -
Washington High School
Fremont, CA05.1987
Skills
- Property Management Commercial & Residential
- Property Leasing and Negotiation
- Real Estate Sales
- Real Estate Office Management
- Marketing / Market Analysis
- Accounts Receivable, Quickbooks, Rentec Yardi, and AppFolio
- Customer service
- Real Estate Industry Understanding
- Home Sale Guidance / Property Showings
- Client Needs Assessment
- Property Tours
- Affordable Housing Programs Knowledge
- Multi-Family Property Management
- Licensed Broker
Additional Information
- Certifications and Licenses, Real Estate License, Real EState Broker
- Held Real Estate Brokers License in California & Oklahoma
Education
true
Timeline
Property Manager
SFI Property Management
12.2025 - Current
Property Specialist Department of Airports
City Of Oklahoma City
05.2024 - 12.2025
Property Manager
Turner & Company
06.2023 - 05.2024
Real Estate Broker/Realtor/ Property Manager
Vista Group Realty & Property Management (Owner)
10.2009 - 06.2022
Property Manager
Cemo Commercial
03.2006 - 09.2009
Real Estate Office Manager
Century 21 Real Estate
02.2006 - 03.2006
Daycare Owner/Operator
Daycare Provider, TLC Daycare
07.2003 - 05.2005
Daycare Provider, TLC Daycare
06.1989 - 07.2003
High School Diploma -
Washington High School
2 Year Certificate in Real Estate - Real Estate
Folsom Lake College
Bachelor Of Education - Education
University of Phoenix