Bonnie Johnson
Senior Project Manager
West Hills,CA
Summary
Seasoned and tested project leader with excellent interpersonal and execution management skills. Extensive experience developing, launching and implementing technology projects, on time and on budget. Especially strong in directing complex projects working with PMO leadership, Program Management, Product Management, Product Development and Data Management - working with collocated, offshore and remote teams. Extensive experience in project recovery.
Overview
36
36
years of professional experience
Work History
SVP, Technology Delivery Manager
City National Bank
Los Angeles, CA
07.2018 - 02.2021
- Responsible for successful delivery of over $100M of annual technology projects, including mobile and digital apps
- Managed team of 24 project managers
- First line of escalation for technology project issues and roadblocks
- Presented and discussed strategy and initiative progress with senior business leaders.
- Established performance goals for department and provided methods for reaching milestones.
- Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
First Vice President, Sr. Program Manager
PennyMac Financial Services
Thousand Oaks, CA
09.2015 - 06.2018
- Designed project plan to deliver company’s largest most critical program to build enterprise servicing system from scratch
- Defined and resourced over 175 sub-projects, which were delivered and adopted incrementally over 3 years, hitting hard deadline
- Assumed overall Tech PMO and Service Delivery leadership for $80M project portfolio with team of 12 project managers
SVP, Technology Program Manager
Bank of America
Los Angeles, CA
10.2005 - 07.2015
- Solution Owner for largest lead management system development program
- Established 5 departments to track and report mortgage defaults and modifications during recession (HUD, Treasury, Fannie Mae, Freddie Mae and Veteran's Administration)
- Responsible for Technical and LOB projects and programs focused on increasing productivity in, Home Loan Originations group
- Built and managed data warehouse team
Product and Program manager
Anthem Pharmacy Management
Woodland Hills, CA
06.2002 - 10.2005
- Managed 12 technical projects for retail and mail order pharmacy systems
- Managed rollout and implementation of HIPAA privacy regulations within 10 Pharmacy systems
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Evaluated and provided use cases for pilot of call center software
SVP, Program Office, Media Products & Services
Intertainer
Culver City, CA
10.1999 - 05.2002
- Responsible for delivery of 50 technology projects and programs
- Executed major organizational restructuring to improve execution and corporate performance
- Established project management practices, and developed Project Management Office methodology
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership
- Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff
Director, Project and Program Management
Glovia - Xerox Computer Services
Los Angeles, CA
06.1984 - 09.1999
- Responsible for ensuring company was fully sales and support-enabled for all commercial technical products and services
- Provided concise, timely and comprehensive program status and issue resolution to Executive Management team
- Standardized processes, evaluated programs and conducted performance reviews with eye toward continuous improvement for organization.
Education
Bachelor of Arts - Communication Studies
California State University - Northridge
Northridge, CASkills
Microsoft Project and Office
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