Bonnie L. Dunham
Molalla,OR
Summary
Credit manager with extensive experience in consumer goods manufacturing, specializing in managing credit limits and integrating credit policies for newly acquired companies. Proven ability in financial analysis, risk mitigation, and leading credit teams. Holds Certified Credit Executive and Certified International Credit Professional credentials.
Overview
22
22
years of professional experience
Work History
Credit Manager
Fluidra North America
Canby, OR
02.2023 - Current
- Reviewed and set credit limits within approved parameters, escalating higher limits to management.
- Oversaw teams across three companies to ensure alignment with credit policies.
- Collaborated with team to resolve past due accounts, prioritizing recovery of bad debt and non-collectables.
- Implemented policies and procedures for newly acquired companies.
- Trained, coached, set goals, and assessed performance for both office-based and off-site team members.
Assistant Credit Manager
SR Smith LLC
Canby, Oregon
04.2015 - 01.2023
- Approved/denied extension of credit up to assigned credit limit.
- Evaluated new credit applications and reviewed existing lines of credit to assess creditworthiness, minimizing risk to the company.
- Resolved customer disputes and discrepancies to maintain strong client relationships and ensure satisfaction.
- Collected on past due accounts and provided reports to management.
- Reviewed and approved work of AR Assistant while coordinating AR functions to enhance accuracy and efficiency.
- Assumed AR related Controller responsibilities in Controller’s absence as delegated.
AR Credit Analyst
SR Smith LLC
Canby, Oregon
02.2008 - 04.2015
- Processed invoices, posted cash, issued credit and debit memos, sent monthly statements.
- Processed bank deposits, verified and balanced receipts.
- Tracked overdue accounts and resolved billing and collections disputes to enhance cash flow.
- Researched, gathered information, examined credit risks and assessed credit histories.
- Recommended approval/denial of credit extensions based on thorough analysis of creditworthiness.
- Reviewed and made recommendations of credit holds and releases.
- Responsible for maintaining and updating credit files.
- Prepared financial reports and summaries using ERP system and Microsoft Excel for management review.
Customer Service/Inside Sales
SR Smith LLC
Canby, Oregon
05.2004 - 01.2008
- Handled incoming calls from customers, builders, and end users, ensuring timely and accurate responses.
- Processed orders, examined warranty claims, resolved shipping and traffic issues, and generated sales and demographic reports while collaborating with outside sales reps to enhance inside sales team development.
- Participated in regular training sessions to learn about new and existing products.
Education
Bachelor of Business Administration - Finance
Idaho State University
Pocatello, IDSkills
- Credit analysis
- Risk assessment
- Financial reporting
- Policy implementation
- Limit setting
- Client portfolio management
Education Certifications
- B. B. A. Finance, Idaho State University
- CCE and CICP designation, NACM
- CFDD Portland Chapter member
Timeline
Credit Manager
Fluidra North America
02.2023 - Current
Assistant Credit Manager
SR Smith LLC
04.2015 - 01.2023
AR Credit Analyst
SR Smith LLC
02.2008 - 04.2015
Customer Service/Inside Sales
SR Smith LLC
05.2004 - 01.2008
Bachelor of Business Administration - Finance
Idaho State University