Summary
Overview
Work History
Skills
Certification
Timeline
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Bonnie Ortiz

Bonnie Ortiz

Madras,Oregon

Summary

Highly motivated and committed Registered Medical Assistant with 10 years of experience providing complex health care to high risk patients using specialized equipment, interpreting examination requests accurately, recognizing a need for additional testing and establishing a patient care plan. Proven history of superior performance in collaboration with the entire health care team for medical care of patients with chronic conditions, panel management, coordination of referral care, maintaining vendor lists for referral care. Streamlined facilitator of telehealth clinics including scheduling, patient preparation and presence during telehealth visit with outside providers. Responsible medical administrative work such as monitoring inventory and coordination of supply ordering for facility needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Madras Medical Group
08.2014 - Current
  • Supervisor Bob Jones (541)475-3874
  • 40 hours per week
  • $49,845.00 Annual Salary
  • Collaboration with medical personnel, care facilities and patient families to manage patient care.
  • Obtain client medical history, medication information, symptoms, vital signs, medication reconciliation and allergies.
  • Quality checks and processing of surgical instruments and instrument sanitization equipment.
  • Schedule and coordinate patient appointments for diagnostic imaging and laboratory testing
  • Complete thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Support of diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitize, restock, and organize exam rooms and medical equipment.
  • Prepare and administer medications to alleviate patient symptoms.
  • Maintain strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Collaborate with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Orient and train new staff on proper procedures and policies.

Surgery Scheduling Coordinator

Redmond Surgery Center
07.2005 - 01.2011
  • Supervisor Susan Whitley. This facility closed in 2016.
  • 40 hours per week
  • $28,800 annual salary
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Verified insurance coverage and obtained necessary prior authorizations.
  • Coordinate office logistics by maintaining files and collecting payments.
  • Reduced patient wait times with effective communication between surgeons, staff, and patients.
  • Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
  • Maintained accurate records of all scheduled procedures, contributing to seamless facility operations.

Skills

  • OB/GYN procedure set up and assist
  • Surgical procedure set up and assist
  • Vaccine administration
  • Point of care testing
  • Phlebotomy
  • Insurance prior authorizations
  • Triage
  • Spirometry
  • Cardiac monitor set up and application
  • CBG checks
  • Eye examinations
  • Hearing testing
  • Chronic Care Management
  • Wound care
  • Orthopedic splint application
  • Oxygen and respiratory therapy administration

Certification

  • RMA - Registered Medical Assistant - 10/01/2023
  • BLS Provider - 04/22/2024

Timeline

Registered Medical Assistant

Madras Medical Group
08.2014 - Current

Surgery Scheduling Coordinator

Redmond Surgery Center
07.2005 - 01.2011

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Bonnie Ortiz