Bonnie Scherer

• Manage office operations while scheduling appointments for customer's for estimates and repairs.
• Oversee office inventory for supplies for normal operations.
• Utilize computer software in CCC and Accounting Integration for collection of accounts receivable.
• Utilize computer software in CCC and Accounting Integration for accounts payables when needed.
• Monitor return parts report to assist in collecting credits for posting.
• Review weekly - Time clock punches for payroll. Add/Delete or append any necessary changes and making sure pay is submitted weekly.
• Set up Job repair orders for incoming repair work on weekly bases. Making sure each repair order has proper paperwork.
• Provide support to General Manger to address any necessary tasks that may arise or need to be addressed .
• Assist new team members with on boarding and any relevant tasks needed to have team member succeed in there new employment.
• Monitor and pursue customer suggestions in Care and CCC and have vehicle towed in when needed.
• Collect authorization needed to proceed with repairs and make sure all paperwork needed to be paid by Insurance companies is rectified.
• Cashier customers when picking up there vehicles and making sure the are satisfied with the workmanship that had been rendered.

Please see current position of job description.

Moved to Pennsylvania location.

Over 20+ years of Office support Experience.

Accounts payable and receivables.

Negotiated with Insurance companies in regards to payments.

Problem solving and resolution to any Office situations or concerns.

Human resources and training.

Accounts payable reconciliation and general ledger coding.

Able to utilize Micro Soft, excel and word.

Utilized Quickbooks after setting up for Payroll, Accounts payable ...

Recorded weekly deposits on spread sheet.

Utilized positive Pay with First National Bank

Trained new Employees for there position and helped them with any on boarding paperwork.

Provided General Manager and President of Company any necessary office support.

Received vehicles, answered phones, cashed out customers and assisted insurance adjusters.

Utilized ROME and CCC for accounts receivables and payables.

Created Job jackets with appropriate paperwork.

Reached out to potential customers and made appointments for Estimates and Repairs