Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
34
34
years of professional experience
Work History
General Manager/Newspaper Publisher
Swift Communications - Steamboat Pilot/Craig Press
Craig/Steamboat Springs, CO
10.2021 - 04.2026
Directed strategic initiatives to streamline operational workflows, enhancing team productivity and overall performance.
Implemented comprehensive budgeting processes that improved financial oversight and maximized resource allocation across departments.
Led cross-functional multimedia teams in executing corporate objectives, consistently achieving ambitious sales and revenue targets.
Developed training programs that elevated employee skills, fostering a culture of continuous improvement within the organization.
Execute corporate objectives and achieve monthly and annual sales and expense targets.
Coordinated multimedia operations, integrating print and digital platforms to enhance audience engagement and reach.
Director of Classified Advertising
Swift Communications
Remote
05.2017 - 10.2021
Managed multiple daily and weekly classified and legal/public notice operations within Swift Communications.
Cultivated partnerships with local businesses to enhance classified advertising offerings and boost client retention.
Coordinated feedback sessions with sales teams to identify challenges and streamline classified sales processes.
Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
Maximized sales performance by leading a team of dedicated account representatives and fostering a collaborative work environment.
Enhanced team productivity through ongoing training programs and professional development opportunities for staff members.
Communications Officer
Colorado State Patrol
Craig, CO
06.2013 - 05.2017
Operated emergency response systems to update and retrieve up-to-date information for first responders.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Reduced risks and emergency response issues by observing public safety field units.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Advertising Sales Director
Craig Daily Press
Craig, CO
12.2010 - 05.2013
Directed strategic advertising initiatives that significantly increased revenue across multiple multimedia platforms.
Cultivated strong client relationships, enhancing customer satisfaction and driving repeat business in advertising sales.
Developed comprehensive training programs to elevate sales team performance and improve overall productivity.
Oversaw the development of innovative commission structures that incentivized sales teams and boosted morale.
Provided exceptional customer service, consistently resolving issues promptly and professionally to maintain high client satisfaction.
Developed marketing collateral and presentations to support sales efforts.
Deputy Town Clerk
Town of Hayden
Hayden, CO
08.2006 - 12.2010
Managed town recordkeeping processes ensuring compliance with state regulations and accuracy in documentation.
Coordinated communication between town departments to streamline information sharing and enhance operational efficiency.
Assisted in the preparation of council meeting agendas, facilitating organized discussions and decision-making.
Oversaw permit application reviews, maintaining compliance with local codes and expediting approval timelines.
Facilitated community engagement initiatives by organizing town hall meetings and gathering resident feedback for policy development.
Realtor
Prudential Steamboat Realty
Steamboat Springs, CO
07.2005 - 08.2006
Directed property marketing efforts through innovative strategies, resulting in increased visibility and higher engagement levels.
Led negotiations on behalf of clients, achieving favorable terms and conditions in real estate agreements.
Created detailed property listings with compelling descriptions to attract prospective buyers and enhance visibility.
Monitored compliance with local real estate regulations, ensuring adherence to legal standards throughout transactions.
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
Multiple Newspaper Sales/Management Positions
Grand Junction Daily Sentinel
Grand Junction, CO
08.1992 - 05.2005
Outside sales automotive account manager
Outside sales real estate account manager
Classified inside sales manager
Classified customer service representative
Circulation customer service representative
Education
Real Estate Training Center
Grand Junction, CO
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Mesa State College
Grand Junction, CO
Skills
Team leadership
Operations management
Staff development
Employee motivation
Staff management
Decision-making
Business analysis
Goal setting
P&L management
Client relations
Timeline
General Manager/Newspaper Publisher
Swift Communications - Steamboat Pilot/Craig Press