Bonny Mayfield
North Chicago,IL
Summary
Over 35 years of experience working with the public through sales, customer service and community service. Accomplished contributor and leader with extensive experience collaborating with customers, constituents, taxpayers and residents. Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
32
32
years of professional experience
Work History
City Council/Aldermen
City of North Chicago
North Chicago, IL
01.2011 - Current
- Elected to legislative branch of government for the City of North Chicago
- Appointed by the Mayor to two important committees: human resources and public safety
- Vice chair of the judiciary committee
- Member of finance committee
- Provided strategic direction to create the city's annual public safety fair attended by over 200 people
- Collaborated with elected officials and fought to ensure our public safety departments have the necessary tools and resources such as vehicles, tasers, body cameras, and software to effectively provide the services needed in the community
- Review, analyze, question, and vote on various city issues and policies such as finance, budget, land use, economic development, public works, human resources, information technology, public safety and mayoral appointees
- Communicates on a regular basis with residents and constituents to inform and resolve concerns
- Initiated civility and decorum ordinance, street sign ordinance, nuisance abatement ordnance and changed city meeting structure to bi-monthly from weekly
- Instrumental in driving a new risk management/insurance broker saving the city over $1 million
- Worked to improve image of the city through various public relations and media relations efforts.
Inside Sales Representative
Zebra Technology
Vernon Hills, Illinois
01.2007 - 01.2011
- Play a critical role in assisting with pre and post sales activities to support sales force and customer service representatives, as well as resellers and end users
- Manage demand generation activities within assigned accounts
- Achieve regional and individual accounts sales quotas/goals
- Increase Resellers sales volume and market penetration through a variety of shared activities that support account readiness and strategic selling efforts
- Participate in product training, joint sales calls, coordination of special needs and requests and distribution of sales/marketing information
- Participate at trade shows and regional seminars
- Perform in-bound and out-bound sales calls with thorough follow-up
- Assist customers with questions about product specification/compatibility and pricing/availability.
Sales Support Specialist
Cardinal Health/ Allegiance Healthcare/ Baxter
McGaw Park, Illinois
01.2002 - 01.2006
- Facilitated contract connections worth 300M in annual sales by managing the relationships with the GPOs, manufacturers, internal Health Systems, pricing teams, and sales representatives.
Inside Sales Representative
Cardinal Health/ Allegiance Healthcare/ Baxter
McGaw Park, Illinois
01.1999 - 01.2002
- Proven ability to work well with management, staff, vendors and internal departments to coordinate overall sales goals
- Focused on outbound calls to increase sales while also helping solve problems and increasing sales with inbound calls.
Equipment Marketing Analyst
Cardinal Health/ Allegiance Healthcare/ Baxter
McGaw Park, Illinois
01.1992 - 01.1999
- Made recommendations in written quote format for outfitting doctors' offices and clinics with Baxter products.
Education
B.A. in Business Administration -
Columbia College
Skills
- Constituent Relations
- Committee Leadership
- Active Listening
- Decision-Making
- Research
Awards Boards Clubs Campaigns
- People's Voice Visionary Award 2015
- North Chicago Exchange Club
- United Way Women's Leadership Council
- Appointed member of North Chicago 187 School Board 2008/2009
- Member, Waukegan Township Transportation Committee 2016/17
- Illinois Municipal League Member
- National League of Cities Member
- Democratic Municipal Organization Member
- Founding Member, North Chicago CONNECT (President Obama's My Brother's Keeper Initiative)
Skills Technology
- Results-oriented project manager with extensive experience driving projects and task forces from concept to completion; skilled in multiple deadline scheduling
- Skilled in developing/implementing internal processes and procedures
- Proficient in Microsoft Office, Outlook, PowerPoint, Internet; moderate experience in Access, Business Objects, SAP, and multiple proprietary querying applications
Timeline
City Council/Aldermen
City of North Chicago
01.2011 - Current
Inside Sales Representative
Zebra Technology
01.2007 - 01.2011
Sales Support Specialist
Cardinal Health/ Allegiance Healthcare/ Baxter
01.2002 - 01.2006
Inside Sales Representative
Cardinal Health/ Allegiance Healthcare/ Baxter
01.1999 - 01.2002
Equipment Marketing Analyst
Cardinal Health/ Allegiance Healthcare/ Baxter
01.1992 - 01.1999
B.A. in Business Administration -
Columbia College
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