Bonshier Santos
Oxnard,California
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
07.2016 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Pharmacy Technician Externship Program
Medicine Shoppe
01.2010 - 05.2010
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
Education
Associate of Arts - Pharmacy Technology
Conejo Valley Adult School
Thousand Oaks, CA01.2010
Associate of Arts - Health Information Technology
City Colleges of Chicago-Harry S Truman College
Chicago, ILHigh School Diploma -
Saint Cecilia's Academy
Pateros, Philippines03.1990
Skills
- Drug Inventory
- Supply Restocking
- Order Verification
- Drug Safety
- Regulatory Compliance
- Medication Dispensing
- Insurance Verification
- Prescription Filling
- Insurance Billing
- Pharmacy and Customer Records Management
- Patient Confidentiality
- Manual and Automated Medication Dispensing
- Processing Payments
- Updating Medication Histories
- Problem-Solving Skills
- Receiving Incoming Supplies
- Medicare and Medicaid Process
- HIPAA
- Interpreting and Processing Medication Orders
- FDA Drug Safety Guidelines
- Drug Storage Procedures
- Answering Customer Questions
- Confidentiality and HIPAA
- Record Preparation
- Stocking Shelves
- Medication Labels
- Interpreting Orders
- Operations Support
- Secure Storage of Medications
- Verifying Orders
- Time Management
- Computer Literacy
- First Aid Knowledge
- Medical Terminology
- Pharmacy Software Proficiency
- Record Keeping
- Data Entry
- Item Pricing
- Insurance Processing
- HIPAA Compliance
- Medication Documentation
- Resolving Complaints
- Dispensing Medications
- Prioritization and Organization
- Prescription Refill Fulfillment
Certification
Licensed Pharmacy Technician
Languages
Tagalog
Native or Bilingual
Timeline
Pharmacy Technician
Walmart
07.2016 - Current
Pharmacy Technician Externship Program
Medicine Shoppe
01.2010 - 05.2010
Associate of Arts - Pharmacy Technology
Conejo Valley Adult School
Associate of Arts - Health Information Technology
City Colleges of Chicago-Harry S Truman College
High School Diploma -
Saint Cecilia's Academy
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