Attentive direct support assistant passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills.
Overview
12
12
years of professional experience
Work History
Store Associate
AYASSE FUEL AND MART LLC
07.2023 - Current
Worked with loss prevention in monitoring shopper behavior.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Greeted customers, helped locate merchandise, and suggested suitable options.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Mental Health Therapy Aide
Bronx Psychiatric Center
05.2016 - 05.2022
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Developed rapport to create safe and trusting environment for care.
Maintained clean, safe and well-organized patient environment.
Supervised daily activities and provided assistance when needed.
Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
Engaged patient in appropriate stimulation activities including arts and crafts, music.
Improved patient well-being by implementing individualized care plans and therapeutic interventions.
Ensured patient safety and maintained a secure facility by conducting regular safety checks and adhering to strict protocols.
Coordinated closely with psychiatrists and other healthcare professionals to ensure a comprehensive approach to each patient''s treatment plan.
Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Promoted self-help skills among patients by teaching them daily living activities such as personal hygiene tasks or meal preparation.
Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
1 to 1 observation.
Home Health Aide
Partners In Care , New York
03.2012 - 12.2013
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Utilized universal precautions and infection control principles in all aspects of care.
Documented vital statistics and coordinated with health care providers.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Transported clients for medical and personal outings.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.