BOONE BURKE
Harmony,NC
Summary
Hospitality professional with a successful tenure at Historical Sharpes House, dedicated to elevating customer satisfaction and upholding stringent health standards. Proficient in food safety protocols and fostering teamwork, played a key role in delivering exceptional guest experiences. Known for adept problem-solving and inventory control, strives for operational excellence. Acquired strong communication and customer service competencies in a dynamic hospitality setting, adept at multitasking and resolving challenges efficiently. Eager to apply these valuable skills in a new industry for meaningful contributions.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Historical Sharpes House
Statesville, NC, United States
12.2023 - Current
- Communicated with customers to promptly resolve complaints and address inquiries.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Reduced risks by maintaining clean and organized work environment.
- Trained new staff members on proper customer service and hospitality policies.
- Assisted in setting up banquet tables and chairs for seamless events.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Established unique service goals to each venue to provide constant and excellent service.
Sales Cashier
IGA Supermarket
Harmony, NC
01.2024 - 04.2025
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Answered questions about store policies and addressed customer concerns.
Education
Student - Science Education
Agriculture And Science Early College
Olin05.2027
Skills
- Cleaning and sanitizing
- Food safety knowledge
- Housekeeping
- Food Preparation
- Health Code Compliance
- Supply Restocking
- Teamwork and Collaboration
- Problem-solving skills
- Workplace Safety
- Patience and Empathy
Timeline
Sales Cashier
IGA Supermarket
01.2024 - 04.2025
Hospitality Worker
Historical Sharpes House
12.2023 - Current
Student - Science Education
Agriculture And Science Early College