Borke Asumani
Greenwood,IN
Summary
Dedicated Team Leader focused on enhancing team performance through quality assurance initiatives and effective conflict resolution. Improved workflow efficiency by supervising and training personnel while exemplifying strong work ethic and punctuality. Motivated to embrace new challenges, leveraging adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Team Leader
DHL Supply Chain
Greenwood, IN
02.2024 - 11.2026
- Led team in daily operations and workflow management.
- Delegated work to staff, setting priorities and goals.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Developed schedules to optimize staff resources effectively.
- Offered training and support to keep team members motivated and working toward objectives.
- Supported problem-solving initiatives to enhance operational efficiency.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established clear expectations for employees, providing guidance.
Forklift Operator
Ulta Beauty Inc.
Greenwood, Indiana
04.2020 - 07.2023
- Operated forklifts to transport products within the warehouse efficiently.
- Loaded and unloaded merchandise from trucks following safety protocols.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected equipment daily to ensure safe and reliable operation.
- Assisted in training new employees on forklift operation and safety practices.
- Communicated with management regarding equipment issues and maintenance needs.
Education
Greenwood Community High School
Greenwood, IndianaSkills
- Team leadership
- Team supervision
- Employee motivation
- Team motivation
- Workflow management
- Operational efficiency
- Daily workflow improvement
- Work planning
- Quality improvement
- Budget management
- SMART goals
- Goal setting
- Time management
- Problem solving
- Complex Problem-solving
- Communication skills
- Teamwork and collaboration
- Customer service
- Overtime management
- Problem-solving
Languages
Swahili
Full Professional
English
Professional
French
Native/ Bilingual
References
References available upon request.
Timeline
Team Leader
DHL Supply Chain
02.2024 - 11.2026
Forklift Operator
Ulta Beauty Inc.
04.2020 - 07.2023
Greenwood Community High School