Boston Studley
Lebanon,TN
Summary
Motivated professional with over 3 years of experience in high-volume customer service and operations. Currently pursuing a degree in Data Analysis at Western Kentucky, with a proven track record in problem-solving, team leadership, and process optimization. While having 2 plus years experience in both hospitality customer service as well as food and beverage.
Overview
4
4
years of professional experience
Work History
Vintage Reseller
Self-employed
10.2024 - Current
- Started a self employed business at age 18 to help others find homes for unique vintage items from the trends before us.
- Managed inventory levels to ensure timely restocking and product availability
- Developed marketing strategies to enhance online visibility and attract customers
- Established relationships with suppliers to negotiate favorable terms and pricing
- Conducted market research to identify trends and optimize product offerings
- Implemented customer feedback mechanisms to improve service quality and satisfaction
Valet
PMC / Tempo by Hilton
06.2024 - Current
- Efficiently manage vehicle parking, ensuring smooth traffic flow and high guest satisfaction.
- Streamlined valet operations, reducing wait times and improving the overall guest experience through a new parking efficiency system.
- Coordinated with hotel staff and team members to handle peak hours and special events effectively.
- Managed vehicle retrieval and parking in high-traffic environments, ensuring customer satisfaction.
Carhop
Sonic
06.2022 - 06.2024
- Directed order processing and cash management operations to maintain transaction precision, as well as customer satisfsaction.
- Delivered exceptional curbside service, proactively addressing customer needs to foster repeat business and positive reviews.
- Managed order accuracy, ensuring customer satisfaction with food and drink deliveries.
- Operated point-of-sale system efficiently to process transactions and handle cash management.
Education
BBA - Data Analysis
Volunteer State Community College
Gallatin, TNBBA - Data Analysis
Western Kentucky University
Bowling Green, Kentucky, KY05-2028
High School Diploma -
Wilson Central High School
Lebanon, TN05-2024
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume environments
- Sales techniques
Timeline
Vintage Reseller
Self-employed
10.2024 - Current
Valet
PMC / Tempo by Hilton
06.2024 - Current
Carhop
Sonic
06.2022 - 06.2024
BBA - Data Analysis
Volunteer State Community College
BBA - Data Analysis
Western Kentucky University
High School Diploma -
Wilson Central High School