Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Boubacar Dia

Boubacar Dia

Brooklyn,NY

Summary

Not only I do my job with excellence, I make sure that my costumers are happy with what I provide to them. I do my best to keep my smile and do my job as a delivery driver. I deal with many people, so even you talk with no respect, I try my best to get you what you want and get finish with it. I am a good driver. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

2
2
years of professional experience

Work History

Cashier

Boubacar Dia
Brooklyn, NY
05.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $500 or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 400 costumes per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Food Delivery Driver

Uber
Brooklyn, New York
08.2020 - Current
  • Delivered exceptional customer service by expertly handling routine deliveries and customer concerns.
  • Kept delivery times low with well-coordinated, multi-customer routes.
  • Helped improve delivery processes by communicating customers' concerns and noticeable trends.
  • Handled high-volume deliveries with safe operation of company-owned delivery vehicle.
  • Built successful sales network with daily routes across brooklyn area.
  • High school

Education

Associate of Science - Computer Engineering Technology

New York City College of Technology of The City University of New York
Brooklyn, NY
07.2024

Skills

  • Customer Relations
  • Sweeping and Mopping
  • Inventory Stocking
  • Cash Register Operation
  • Credits and Refunds
  • Stocking and Replenishing
  • Check Cashing
  • Payment Collection
  • Customer Assistance
  • Cashier Abilities
  • Speaking Clearly
  • Telephone Reception

Accomplishments

  • Completed manager training program.
  • Trained and mentored employees.
  • Resolved product issue through consumer testing.

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Cashier

Boubacar Dia
05.2022 - Current

Food Delivery Driver

Uber
08.2020 - Current

Associate of Science - Computer Engineering Technology

New York City College of Technology of The City University of New York

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Boubacar Dia