Summary
Overview
Work History
Education
Skills
Timeline
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Bounnoy Kay Manivong

Wake Forest,North Carolina

Summary

Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.

Overview

15
15
years of professional experience

Work History

Delivery Driver

Grub Hub
Raleigh, NC
02.2018 - Current
  • Professional delivery driver with 20 years of experience
  • Skilled at bringing orders to customers promptly, safely, and courteously
  • Strong sense of direction and knowledge of local routes.

Owner

Laostylz LLC
01.2010 - Current
  • Create mockups on design software, work on apparel and logo designs, assist with brand identity, and communicate with the client to understand their vision
  • Proficient in Adobe Creative Cloud tools for comprehensive design and editing tasks
  • Applied Adobe Creative skills to produce visually compelling marketing materials
  • Leveraged Adobe Creative Suite for designing and editing tasks across multiple projects.

Manager

Saikok Lao Thai Cafe
Largo, Florida
02.2024 - 06.2024
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Assisted with kitchen preparation during peak times as needed.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Established policies for cash handling procedures to maximize security measures.

Operations Manager

Aahan Lao Kitchin
Austin, TX
09.2022 - 03.2023
  • Oversees daily operations, including staff management, inventory control, quality assurance, customer service, financial management, and compliance
  • To ensure the restaurant runs efficiently and delivers a positive dining experience.

Courier

Pax Logistics
Raleigh, NC
01.2021 - 08.2022
  • Amazon
  • Load and unload packages, carrying them to a customer's doorstep
  • Ability to lift packages that are up to 50 pounds
  • Navigate different routes in a safe and efficient manner
  • Strong customer service.

Education

Associate of Science -

Monroe Community College
Rochester, NY
05-1998

High School Diploma -

John Marshall High School
Rochester
06-1994

Skills

  • Product Promotion
  • DOT Compliance
  • Payment Collection
  • Dispatch Communication
  • Order Verification
  • GPS Navigation
  • Load Balancing
  • Cargo Handling
  • Vehicle Maintenance
  • Mileage Tracking
  • Goods Transport
  • Package scanning
  • Valid Driver's License
  • Problem-Solving
  • Vehicle Cleaning and Maintenance
  • Punctual and Reliable
  • Positive Attitude
  • Dependable and reliable
  • Clean MVR
  • Teamwork and Collaboration
  • Performance Management
  • Business Administration
  • Marketing
  • Operations Management
  • Time Management
  • Business Planning
  • Brand Management
  • Team Leadership
  • Sales Techniques
  • Business Development

Timeline

Manager

Saikok Lao Thai Cafe
02.2024 - 06.2024

Operations Manager

Aahan Lao Kitchin
09.2022 - 03.2023

Courier

Pax Logistics
01.2021 - 08.2022

Delivery Driver

Grub Hub
02.2018 - Current

Owner

Laostylz LLC
01.2010 - Current

Associate of Science -

Monroe Community College

High School Diploma -

John Marshall High School

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Bounnoy Kay Manivong