Overview
Work History
Education
Skills
Timeline
Generic

BOWEN SUN

la puente,CA

Overview

9
9
years of professional experience

Work History

Safety & Communications Systems Technician

AIDP
10.2021 - Current
  • Installed, maintained, and repaired CCTV systems, NVRs, and IP cameras across multiple locations.
  • Configured and supported access control systems, door locks, card readers, and logging software.
  • Set up and programmed handheld radios and provided training to team members on proper use.
  • Provided support for Microsoft 365, including email setup, MFA configuration, and user account management.
  • Performed network cable installations, testing Cat5e/Cat6 wiring, and setting up routers, switches, and Wi-Fi access points.
  • Maintained and troubleshot PA systems, digital signage, and scoreboards for office events and client sites.
  • Retrieved and managed video footage from camera systems during investigations or incidents.
  • Managed equipment inventory and prepared simple reports using Excel and Google Sheets.

IT Support Technician

CYS EXCEL
08.2016 - 06.2021
  • Installed, configured, and maintained computer systems and devices for staff and office use.
  • Troubleshot hardware, software, and network issues to quickly restore service.
  • Installed and updated Windows operating systems and business software.
  • Performed basic server maintenance and ensured backups were set up correctly.
  • Created and managed VLANs to improve network organization and security.
  • Configured DHCP servers to automatically assign IP addresses to devices.



Education

Bachelor of Science - Applied Mathematics

University of California, Riverside
Riverside, CA
06-2016

Skills

  • Install and fix CCTV cameras and video systems
  • Use video software to find and save footage
  • Update and manage safety system software
  • Set up and program handheld radios
  • Work with door locks and access control systems
  • Fix PA systems, scoreboards, and speakers
  • Run wires, cables, and install conduit
  • Keep track of tools and equipment

Timeline

Safety & Communications Systems Technician

AIDP
10.2021 - Current

IT Support Technician

CYS EXCEL
08.2016 - 06.2021

Bachelor of Science - Applied Mathematics

University of California, Riverside

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