BOWEN SUN
la puente,CA
Overview
9
9
years of professional experience
Work History
Safety & Communications Systems Technician
AIDP
10.2021 - Current
- Installed, maintained, and repaired CCTV systems, NVRs, and IP cameras across multiple locations.
- Configured and supported access control systems, door locks, card readers, and logging software.
- Set up and programmed handheld radios and provided training to team members on proper use.
- Provided support for Microsoft 365, including email setup, MFA configuration, and user account management.
- Performed network cable installations, testing Cat5e/Cat6 wiring, and setting up routers, switches, and Wi-Fi access points.
- Maintained and troubleshot PA systems, digital signage, and scoreboards for office events and client sites.
- Retrieved and managed video footage from camera systems during investigations or incidents.
- Managed equipment inventory and prepared simple reports using Excel and Google Sheets.
IT Support Technician
CYS EXCEL
08.2016 - 06.2021
- Installed, configured, and maintained computer systems and devices for staff and office use.
- Troubleshot hardware, software, and network issues to quickly restore service.
- Installed and updated Windows operating systems and business software.
- Performed basic server maintenance and ensured backups were set up correctly.
- Created and managed VLANs to improve network organization and security.
- Configured DHCP servers to automatically assign IP addresses to devices.
Education
Bachelor of Science - Applied Mathematics
University of California, Riverside
Riverside, CA06-2016
Skills
- Install and fix CCTV cameras and video systems
- Use video software to find and save footage
- Update and manage safety system software
- Set up and program handheld radios
- Work with door locks and access control systems
- Fix PA systems, scoreboards, and speakers
- Run wires, cables, and install conduit
- Keep track of tools and equipment
Timeline
Safety & Communications Systems Technician
AIDP
10.2021 - Current
IT Support Technician
CYS EXCEL
08.2016 - 06.2021
Bachelor of Science - Applied Mathematics
University of California, Riverside