Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
10
10
years of professional experience
Work History
General Manager
Kingpound Law Firm Myanmar Office
Yangon, Yangon Region
03.2018 - 02.2020
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Developed effective business plans to align strategic decisions with long-term objectives.
Developed and maintained relationships with customers and business partners through account development.
Quickly became top Law Firm for Asian to Myanmar business and legal services. Accumulated many VIP clients, including government officials, Mayors, military department, department of energy, and central banking.
Marketing Executive
Marine Essence Bioscience
Chino Hills, CA
11.2015 - 02.2018
Established branding stories, design packaging, sales quota, profit margins, VI, and website design.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Oversaw marketing and sales department and created key products to drive sales and develop customer followings
Worked with vendors to complete projects according to schedule and specifications.
Oversaw 12-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.
Maintained complete database of files, contacts and project materials.
Sales Executive
Shanghai Y&F Cosmetics
Huangpu , Shanghai
06.2011 - 04.2015
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Held weekly meetings with director to identify techniques to overcome sales obstacles.
Addressed multiple industry issues and provided client support.
Trained new employees on customer service, money handling and organizing strategies.
Achieved or exceeded company-defined sales quotas for 12 consecutive weeks
Sales Associate
Riverstar Waste Management
Glendora, California
07.2008 - 07.2010
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Tracked stock using company inventory management software.
Developed, marketed and sold full range of products and support services.
Helped facilitate company acquisition of new recycling plants and used materials.
Education
High School Diploma -
Ayala High School
Chino Hills
06.2004
Skills
Decision Making
Mathematical Calculation and Reasoning
Assignment Delegation
Sales Tracking
Originality and Creativity
Focus and Follow-Through
Team Leadership
Business Forecasting
Deadline Management
Data Analysis
Business Development
Coaching and mentoring
Product development
Sales expertise
Efficient multi-tasker
Relationship building
Project Management
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everyone is cynical, dare to be an optimist.
Timeline
General Manager
Kingpound Law Firm Myanmar Office
03.2018 - 02.2020
Marketing Executive
Marine Essence Bioscience
11.2015 - 02.2018
Sales Executive
Shanghai Y&F Cosmetics
06.2011 - 04.2015
Sales Associate
Riverstar Waste Management
07.2008 - 07.2010
High School Diploma -
Ayala High School
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